Risk Replacement Monitor

Sanlam; Bellville; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading financial services company in Bellville is looking for a compliance professional to join its Legal Services team. This role involves promoting and driving compliance and risk management related to policy replacements. Candidates should have a relevant Commerce Degree and expertise in financial services legislation. An understanding of Sanlam products and tools is essential. The position offers opportunities for growth and development within the organization.

Benefits

Career development opportunities

Inclusive work environment

Qualifications

• Valid driver’s licence and reliable motor vehicle.
• Experience with financial services legislation and compliance frameworks.
• Knowledge of compliance portals and financial planning processes.

Responsibilities

• Promote and drive compliance and risk management.
• Monitor replacement business cases and practices.
• Maintain accurate compliance record-keeping.

Skills

Attention to detail

Analytical thinking

Proficient in MS Office

Communication skills

Education

Relevant Commerce Degree/Diploma

Post-Graduate Diploma in Financial Planning

Tools

Sanfin

S.Net

Suite

Job description

Who are we?

Sanlam is dedicated to support, grow and empower clients with affordable, easy and suitable solutions, primarily through face‑to‑face intermediary channels, but also directly. We have approximately 2,400 tied advisors and 2,000 supporting independent brokers, all dedicated to meet the financial needs of our clients. Our vision: We aspire to be the best at building enduring relationships by connecting clients with Sanlam. We create sustainable value by attracting new clients, supporting ongoing client engagement and providing adaptive solutions designed to answer life’s financial questions. ULTIMATELY, WE EMPOWER PEOPLE TO BE FINANCIALLY CONFIDENT, SECURE AND PROSPEROUS.

What will you do?

As part of the Legal Services team within Distribution Support, you will play a critical role in promoting, monitoring and driving compliance and risk management in relation to policy replacements. This includes ensuring adherence to LTIA PPR Rule 19, FAIS, and Treating Customers Fairly (TCF) principles.

What will make you successful in this role?

• Proactively monitor replacement business cases and practices submitted by intermediaries.
• Review and validate Replacement Advice Records (RARs) within strict SLA timelines.
• Ensure compliance with disclosure requirements, advice standards, record‑keeping and ethical conduct.
• Identify compliance risks, interpret trends and coordinate corrective actions with relevant stakeholders.
• Escalate high‑risk cases to Quality and Risk Control (QRC).
• Maintain accurate compliance record‑keeping and reporting.
• Sign off on required documentation and ensure governance standards are met.
• Identify training needs and facilitate compliance coaching for intermediaries.

Qualification and Experience

• Valid driver’s licence and reliable motor vehicle.
• Relevant Commerce Degree/Diploma.
• Post‑Graduate Diploma in Financial Planning (advantageous or in progress).
• Investment and Risk Product Accreditation.
• Additional industry‑related qualifications will be advantageous.

Knowledge and Skills

• In‑depth understanding of financial services legislation, compliance frameworks and Policy Replacement Rules.
• Knowledge of Sanlam products (including investments) and financial planning processes.
• Familiarity with compliance portals and Sanlam tools (Sanfin, S.Net, Suite).
• Strong MS Office proficiency (Excel, Word, PowerPoint, Outlook).
• Auditing and forensic practices, risk management policies and complaints processes.

Personal Attributes

• Exceptional attention to detail and analytical thinking.
• Ability to work under pressure with industry‑standard accuracy (less than 1% error margin).
• Strong prioritisation skills and ability to manage multiple tasks simultaneously.
• Works effectively both independently and as part of a team.
• Demonstrates initiative and proactive problem‑solving.
• Professional, ethical and capable of handling sensitive information confidentially.
• Strong decision‑making and communication skills.
• Action‑oriented with a commitment to continuous learning.

Personal Qualities

• Customer Focus
• Collaboration
• Innovation
• Driving Results
• Flexibility and Adaptability

Build a successful career with us

We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its business clusters – Life and Savings, Sanlam Emerging Markets, Sanlam Corporate, Sanlam Investment, Santam, as well as the Group Office – the group provides many opportunities for growth and development.

Core Competencies

• Contributes Innovation independently
• Customer focus – contributes independently
• Drives results – contributes independently
• Collaborates – contributes independently
• Resilience – contributes independently

Turnaround time

The closing date for applications is 22 January 2026.

The recruiter reserves the right to withdraw the advertisement prior to the closing date or to allow further applications to be submitted after the closing date indicated.

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.

Our commitment to transformation

The Sanlam Group is committed to transformation and embracing diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable work environment as we believe these are key components to ensuring a thriving and sustainable business in South Africa.