Revenue Operations Associate

2U; Cape Town; Hybrid; ZAR 50,000 - 200,000; Full time

Job summary

A global education technology company based in Cape Town seeks a Revenue Operations Associate to enhance processes for buyers and support teams across various functions. The ideal candidate should have strong organizational, verbal, and written communication skills. This full-time role offers a hybrid work schedule, accommodating remote working. Join a mission-driven team that impacts millions through digital education.

Benefits

2 complimentary short courses per year

Subsidized medical aid

4% contribution to pension fund

Employee Assistance Program

Generous leave policy

Qualifications

• Ability to organize, prioritize, and complete multiple tasks.
• Strong written and verbal communication skills.

Responsibilities

• Support vendor registration and RFP requests.
• Facilitate clarity on deal desk requests.
• Support process management for quotations and invoices.
• Analyze data to investigate analytical questions.
• Contribute to priority project completions.

Skills

Organize and prioritize tasks

Strong written communication

Strong verbal communication

Tools

B2B sales technology

SaaS sales

Job description

Overview

At 2U, we are all in on purpose. We are motivated by our mission – to eliminate the back row in education – and connected by our shared passion to deliver world-class digital education at scale. As the parent company of edX, 2U powers more than 4,000 online higher education offerings – from free courses to full degrees. Together with more than 230 colleges, universities, and corporate partners, we are helping to unlock human potential.

What We’re Looking For:

The Revenue Operations Associate is a critical part of the Enterprise Revenue Operations team, helping to deliver and enhance both the experience of our buyers and the teams that support them. You’ll work with stakeholders across Sales, Marketing, Product, Customer Support and Success, Finance, and Legal to drive processes forward at key points in the buyer’s journey. This role is also expected to contribute to priority projects in addition to process support and management responsibilities.

We are looking for a thoughtful, detail-oriented professional with a drive toward delivering solutions and achieving outstanding results.

Responsibilities

Responsibilities Include, But Are Not Limited To:

The Revenue Operations Associate’s responsibilities will vary by week and depend on the immediate process support needs of the business. Generally, these responsibilities fall into the following categories:

• Support vendor registration and the occasional RFP request, leveraging our internal knowledge base and relationships with subject matter experts as needed
• Facilitate clarity on deal desk requests, engaging stakeholders from several functions
• Support process management needs in quotations, invoices, and order processing
• Ensure timely operational support to drive accurate financial allocation reporting for customer orders
• Analyze data to investigate analytical questions and draft reports needed by the business
• Contribute to the timely completion of priority projects, completing pre-defined, deadline-driven tasks

Qualifications

Things That Should Be In Your Background:

• Ability to organize, prioritize, and complete multiple tasks
• Strong written and verbal communication

Other Attributes That Will Help You In This Role:

• Exposure to B2B sales technology and processes
• Experience working in a professional setting with various teams and departments, such as Finance and Legal
• Familiarity with SaaS sales or reviewing contracts

Benefits & Culture

Our global employee base is a diverse collection of innovators, dreamers, and doers working together to transform lives through higher education. We believe that every employee can advance our shared purpose, and that life at 2U should be fun and meaningful. If you’re excited by the opportunity to provide over 40 million learners and counting with access to world-class online higher education, then join us – and do work that makes a difference. #NoBackRow

We offer comprehensive benefits (unique per country) and excellent work/life balance. Full-time, ZA benefits include:

• 2 complimentary Getsmarter short courses per year
• Subsidised medical aid with Discovery Health Medical Scheme
• 4% 2U contribution towards Discovery Life Pension Fund and Group Risk Benefit
• Employee Assistance Program (EAP)
• Generous leave policy including time off to volunteer for non-profit organization, study leave, sports leave and a company-wide festive season break
• Hybrid Schedule. 3 Days in Office. Must be located in Cape Town

Diversity, Inclusion & Equal Opportunity

2U is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of race, creed, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, marital status, disability, citizenship, military or veterans’ status, or any other classifications protected by applicable federal, state or local laws. Our equal opportunity policy applies to all terms and conditions of employment, including recruiting, hiring, training, promotion, benefits and pay.

2U is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodations, please reach out to [e-mail].

About edX

edX is the education movement for restless learners and a leading global online learning platform from 2U, Inc. Together with the majority of the world’s top-ranked universities and industry-leading companies, we bring our community of over 45 million learners world-class education to support them at every stage of their lives and careers, from free courses to full degrees. Learn more at edX.org.

The above statements are intended to describe the general nature and level of work performed by individuals assigned to this position, and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required.