Retail Supervisor: Lead Store Operations & Service

Tailormade Solution; Durban; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A Retail Company in Hillcrest, Durban is seeking an experienced Retail Supervisor to oversee daily operations and lead the sales team. The ideal candidate must have a Matric qualification and at least 3 years of retail experience, including 1 year in a supervisory role. Strong communication and customer service skills are essential. This role involves stock management, maintaining store presentation, and handling cash procedures. The position requires working retail hours, including weekends and public holidays.

Qualifications

• Minimum 3 years retail experience, with at least 1 year in a supervisory or team-lead role.
• Must be able to work retail hours, weekends, and public holidays.

Responsibilities

• Oversee daily store operations.
• Lead and motivate the sales team.
• Maintain excellent customer service.
• Control stock, merchandising, and store presentation.
• Handle opening/closing procedures and cash management.

Skills

Strong communication and customer service skills

Ability to manage staff

Handling cash-ups

Education

Matric (Grade 12)

Job description

A Retail Company in Hillcrest, Durban is seeking an experienced Retail Supervisor to oversee daily operations and lead the sales team. The ideal candidate must have a Matric qualification and at least 3 years of retail experience, including 1 year in a supervisory role. Strong communication and customer service skills are essential. This role involves stock management, maintaining store presentation, and handling cash procedures. The position requires working retail hours, including weekends and public holidays.