Retail Store Assistant

Uniting Holding; Cape Town; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A dynamic retail company in Cape Town is looking for a Retail Sales Assistant to join their enthusiastic team. The ideal candidate will provide exceptional customer service, assist customers in finding products, and drive sales through effective communication. Candidates should have a Matric or equivalent and preferably previous retail or customer service experience. Additionally, the company offers complimentary training and staff accommodation to ensure a supportive work environment.

Benefits

Complimentary onboard training

Business travel opportunities

Staff accommodation

Qualifications

• Passed Matric or equivalent (NQF Level 4).
• Previous experience in retail or customer service is preferred.
• Strong communication and interpersonal skills.

Responsibilities

• Greet and assist customers, providing expert advice on products.
• Drive sales by identifying customer needs and offering recommendations.
• Maintain a thorough understanding of our product range.

Skills

Customer Service

Sales Skills

Product Knowledge

Problem Solving

Interpersonal Skills

Education

Matric or equivalent (NQF Level 4)

Job description

Join the dynamic team as a Retail Sales Assistant

We are seeking enthusiastic and customer-focused individuals who are passionate about delivering exceptional retail experiences. As a Retail Store Assistant you will play a pivotal role in ensuring our customers receive outstanding service and find the products they need.

Responsibilities

• Customer Service: Greet and assist customers, providing expert advice on products and services to meet their needs.
• Sales: Drive sales by identifying customer needs, offering recommendations, and upselling products where appropriate.
• Product Knowledge: Maintain a thorough understanding of our product range, including features, benefits, and availability.
• Team Collaboration: Work closely with other team members to achieve store goals and provide a seamless customer experience.
• Problem Solving: Address and resolve customer inquiries and complaints in a professional and efficient manner.

Requirements

• Passed Matric or equivalent (NQF Level 4)
• Previous experience in retail or customer service is preferred.
• Strong communication and interpersonal skills.
• Ability to work in a fast paced environment and handle multiple tasks.
• Positive attitude and a willingness to learn.
• Flexibility to work various shifts, including weekend and holidays.

What We Offer

• Complimentary onboard training
• Business travel opportunities
• Staff accommodation

If you are ready to take your customer service skills to the next level in an exciting retail setting, we want to hear from you! Join us in providing an unforgettable shopping experience for our customers. Please submit your applications today.