Retail Manager

Blue Spec Holdings; Gauteng; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A dynamic automotive retail company in Gauteng is seeking a proactive Automotive Retail Manager to lead showroom operations. The ideal candidate will have over 3 years of experience in retail management, excellent leadership skills, and a passion for customer service. Responsibilities include driving sales, supervising a team, and ensuring a smooth car-buying experience. This role offers a competitive salary and the opportunity to be part of transforming the automotive market in South Africa.

Benefits

Competitive salary with sales incentives

Opportunities for advancement

Supportive team culture

Qualifications

• 3+ years of experience in retail management, preferably in automotive or fast-paced environments.
• Strong leadership and team-management skills.
• Excellent communication and customer-service abilities.
• Data-driven mindset with experience in inventory tools.
• Valid driver’s license is essential.

Responsibilities

• Lead daily operations at the retail/showroom level.
• Supervise and coach a team of sales executives and staff.
• Drive sales performance and meet satisfaction targets.
• Resolve customer queries with professionalism.
• Monitor KPIs and take action on performance trends.

Skills

Leadership

Customer Service

Communication

Data Analysis

Tools

CRM Systems

Sales Dashboards

Job description

DescriptionMain

We're looking for a proactive and performance‑driven Automotive Retail Manager to lead operations at our showroom and retail hub.

You’ll manage a team, drive customer engagement, and ensure the end-to-end car buying experience is smooth, trustworthy, and aligned with the Weelee brand.

This role is perfect for someone with a passion for customer service, cars, and team leadership.

Key Responsibilities

• Lead all daily operations at the retail/showroom level, ensuring a seamless customer experience.
• Supervise and coach a team of sales executives, admin staff, and delivery coordinators.
• Drive sales performance and meet monthly sales and customer satisfaction targets.
• Ensure compliance with vehicle presentation, pricing standards, and inventory readiness.
• Resolve customer queries and complaints with professionalism and care.
• Collaborate with marketing, logistics, and procurement teams to align on stock, campaigns, and events.
• Monitor KPIs (e.g., sales volumes, test drives, lead conversion rates) and take action on performance trends.
• Ensure proper documentation, vehicle handovers, and delivery processes are followed.
• Maintain a clean, safe, and welcoming environment for all customers and staff.
• Stay up to date with used car market trends, competitor activity, and pricing strategies.

Requirements

• 3+ years of experience in retail management, preferably in automotive, tech, or fast‑paced retail environments.
• Strong leadership and team‑management skills with a hands‑on approach.
• Excellent communication, negotiation, and customer‑service abilities.
• Data‑driven mindset with experience working with CRM, sales dashboards, and inventory tools.
• Knowledge of used‑car retail or vehicle sales processes is a strong advantage.
• A passion for cars and the automotive industry.
• Valid driver’s licence (essential).

What We Offer

• Competitive salary with sales incentives.
• Dynamic, fast‑growing company with opportunities to advance.
• A supportive team culture focused on innovation and trust.
• The chance to be part of transforming how South Africans buy and sell cars.

Work Level: Mid‑Level | Job Type: Permanent | Location: Gauteng - Centurion

Salary: Market Related | EE Position: No