Retail Admin Controller

Spitz; Johannesburg; On-site; ZAR 200 000 - 250 000; Full time

Job summary

A leading retail company in Johannesburg is seeking an Operational Support Specialist to enhance business operations through timely reporting and risk assessment. Ideal candidates must have at least 3 years of experience in a retail environment, including a role as a Store Manager or Admin Manager, and hold a Matric certificate. This role prioritizes cost reduction and regular travel, thus a valid driver's license is required. Join a dynamic team dedicated to operational excellence.

Qualifications

• 3 years of experience in a similar retail environment.
• 1 year in a Store Manager or Store Admin Manager capacity.
• Prior experience in a Retail Admin/Internal Control role will be advantageous.

Responsibilities

• Support business with timely accurate information.
• Complete stock takes accurately with little/no errors.
• Identify and report on risk related items that could negatively impact the company.

Skills

MS Office Suite

SAP

Coaching

Risk assessment

Education

Matric/Grade 12/NQF4

Studying towards an Administration or Retail Management degree or diploma

Job description

Job Location : Johannesburg, Gauteng, South Africa Application Deadline : February 03, 2026

Key Areas of Impact

Service centric and support the business with timely accurate information which aids decision making, and timely service to stores.

• Adhoc coaching with store management/shift runner
• Attend to call logs within 3 days of receiving
• Submitting Admin report within 48 hours of completing the check
• Compare previous report and highlight repeat findings
• Stock take planning and complete stock takes on time accurately with little/no errors

Deliver Ops Admin KPI's

• Stock losses to be in line with each brand standard.
• Admin scores to be 90% and above across all brands.
• Exception reporting on out of line items to the Regional and/or Ops Exec.
• Complete 2 x CCTV Remote checks per month highlighting risk related issues and recommend ways to combat stock loss

Identify areas of risk within the Retail store environment and highlight these to management, provide detailed analysis which could provide decision makers with alternate approaches

• Identify and report on risk related items that could negatively impact the company
• Complete the in-store Observation checklist highlighting any out of line issues
• Attend morning stock counts and identify out of line or suspicious/fictitious counts
• Confirmed factual accuracy of all issues and findings with recommendations to improve
• Evidence of (50 Spitz, 20 KG & GC) shoe pairing checked during admin check
• 2 x OHASA checks completed per annum per store on mobile app with action plan and photos

Focused cost reduction

• Interrogation of market related costs and current "best prices" available for flights, accommodation, meals, petrol card and other
• Submission of monthly claims in line with travel policy

What It Takes to Succeed

Experience that set you up for success:

• 3 years of experience in a similar retail environment
• 1 year in a Store Manager or Store Admin Manager capacity
• Prior experience in a Retail Admin/Internal Control role will be advantageous

Qualifications & Certifications that will contribute to your success:

• Matric/Grade 12/NQF4
• Studying towards an Administration or Retail Management degree or diploma will be highly advantageous

Additional Requirements that will enhance your impact for success:

• MS Office Suite
• SAP
• Must travel between 80% - 90% of the time
• Ability to stay overnight, in some instances for an entire week at a time
• Valid Manual South African Driver’s License