Restaurant Operations Manager — Growth & Service

Pedros; Pretoria; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A local restaurant chain in Pretoria is seeking a motivated restaurant manager to oversee operations and ensure high-quality service. The ideal candidate has at least 3 years of experience in the fast-food or restaurant sector and possesses strong management and customer service skills. Responsibilities include managing stock control, addressing customer complaints, and optimizing profitability. Join a dynamic team and contribute to maintaining operational excellence.

Qualifications

• Minimum 3 years of related experience in restaurant or fast-food service required.
• GAAP experience and knowledge is advantageous.

Responsibilities

• Oversee overall operation of the restaurant/take-away.
• Ensure quality standards of food and operating procedures are maintained.
• Manage stock control, purchasing, and orders.
• Handle customer complaints and maintain service levels.
• Maximize profitability and meet sales and GP% targets.
• Manage staff including discipline and work rosters.
• Ensure compliance with health and safety regulations.

Skills

Restaurant and Fast-Food Service experience

Management skills

Organizational skills

Customer service skills

Problem-solving skills

Verbal communication skills

Job description

A local restaurant chain in Pretoria is seeking a motivated restaurant manager to oversee operations and ensure high-quality service. The ideal candidate has at least 3 years of experience in the fast-food or restaurant sector and possesses strong management and customer service skills. Responsibilities include managing stock control, addressing customer complaints, and optimizing profitability. Join a dynamic team and contribute to maintaining operational excellence.