Restaurant Operations Leader & Guest Experience

Hospitality Jobs Africa; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading hospitality recruitment service is seeking a Restaurant Manager for a role in Johannesburg, South Africa. The successful candidate will manage end-to-end restaurant operations and lead a team to maintain service excellence. A degree in Hospitality Management and at least 2 years in a senior management position are required. Strong communication skills and a willingness to work flexible hours are essential. Join this dynamic environment where you can make a meaningful impact on guest experience.

Qualifications

• Minimum of 2 years’ experience in a senior restaurant management role.
• Strong leadership, organisational, and problem-solving skills.
• Excellent communication skills and guest-focused mindset.

Responsibilities

• Manage end-to-end restaurant operations, ensuring smooth service delivery and operational efficiency.
• Lead, train, schedule, and motivate front-of-house teams to maintain high performance and service standards.
• Ensure excellent guest engagement, proactively handling feedback and resolving complaints.

Skills

Leadership

Problem-solving

Communication

Organisational

Education

Degree or diploma in Hospitality Management

Job description

A leading hospitality recruitment service is seeking a Restaurant Manager for a role in Johannesburg, South Africa. The successful candidate will manage end-to-end restaurant operations and lead a team to maintain service excellence. A degree in Hospitality Management and at least 2 years in a senior management position are required. Strong communication skills and a willingness to work flexible hours are essential. Join this dynamic environment where you can make a meaningful impact on guest experience.