Restaurant Operations Leader

Pedros; Pietermaritzburg; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading fast-food restaurant in Pietermaritzburg seeks a Restaurant Manager to oversee operations and ensure quality standards. The successful candidate will manage staff, handle customer complaints, and maximize profitability through effective driving of sales targets. Candidates should have a minimum of 3 years of experience in restaurant services, strong management skills, and a background in GAAP knowledge is advantageous. This role offers a dynamic working environment and opportunities for staff development.

Qualifications

• Minimum 3 years related experience in restaurant or fast-food service.
• Experience with GAAP knowledge is advantageous.
• Strong management and organizational skills required.

Responsibilities

• Oversee overall operation of the restaurant/take-away.
• Ensure quality standards and compliance with operating procedures.
• Manage stock control, purchasing, and orders.
• Handle customer complaints and maintain service levels.
• Maximize profitability and meet sales targets.
• Manage staff and recruitment processes effectively.

Skills

Restaurant and Fast-Food Service experience

Management skills

Organizational skills

Customer service and good verbal communication skills

Problem-solving skills

Job description

A leading fast-food restaurant in Pietermaritzburg seeks a Restaurant Manager to oversee operations and ensure quality standards. The successful candidate will manage staff, handle customer complaints, and maximize profitability through effective driving of sales targets. Candidates should have a minimum of 3 years of experience in restaurant services, strong management skills, and a background in GAAP knowledge is advantageous. This role offers a dynamic working environment and opportunities for staff development.