Restaurant Operations Lead – Service, Stock & Growth

Pedros; Pretoria; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A popular restaurant chain in Pretoria is seeking an experienced manager to oversee restaurant operations, ensuring quality standards and compliance with operating procedures. The ideal candidate will have at least one year of experience in restaurant or fast-food service, along with strong management and organizational skills. Responsibilities include managing staff, addressing customer complaints, and maximizing profitability. This position offers a dynamic environment with opportunities for professional growth.

Qualifications

• Minimum 1-year related experience in fast-food or restaurant service.
• Experience with GAAP or Micros is advantageous.
• Strong management and organizational skills.

Responsibilities

• Overseeing overall operation of the restaurant and take-away.
• Ensuring quality standards and compliance with procedures.
• Managing stock control, purchasing, and orders.
• Addressing customer complaints and maintaining service levels.
• Maximizing profitability and motivating staff.
• Ensuring compliance with health and safety regulations.

Skills

Restaurant and Fast-Food Service experience

Management skills

Organizational skills

Customer Service

Problem-solving skills

Good verbal communication skills

Tools

GAAP

Micros

Job description

A popular restaurant chain in Pretoria is seeking an experienced manager to oversee restaurant operations, ensuring quality standards and compliance with operating procedures. The ideal candidate will have at least one year of experience in restaurant or fast-food service, along with strong management and organizational skills. Responsibilities include managing staff, addressing customer complaints, and maximizing profitability. This position offers a dynamic environment with opportunities for professional growth.