Restaurant Manager Needed for Leading Cruise Line – Experience in Fine Dining Required

Mashreq Bank; Cape Town; On-site; ZAR 869,000 - 1,218,000; Full time

Job summary

A prestigious luxury cruise company is seeking an experienced Restaurant Manager. This role involves managing upscale dining on a cruise ship, ensuring outstanding guest service, and maintaining high dining standards. Ideal candidates will have 3-5 years in fine dining or luxury hospitality, with strong leadership skills and the ability to work in multicultural environments. Benefits include tax-free salary, accommodation, and travel opportunities.

Benefits

Free accommodation

Meals provided on board

Tax-free salary

Travel across multiple international destinations

Performance bonuses

Access to crew facilities

Sponsored travel arrangements

Qualifications

• 3-5 years of experience as a Restaurant Manager in a fine dining environment.
• Prior cruise ship or international hospitality experience preferred.
• Ability to manage high-pressure environments.

Responsibilities

• Oversee daily operations of the ship's restaurants.
• Train staff to meet high service standards.
• Deliver exceptional guest experiences.

Skills

Leadership

Customer-focused approach

Problem-solving capabilities

Communication skills in English

Knowledge of fine dining service

Education

Bachelor's Degree or Diploma in Hospitality Management, Culinary Arts

Tools

Restaurant POS systems

Job description

Job Summary

Houston Skilled Consultancy is hiring an experienced Restaurant Manager to join a prestigious luxury cruise line. This is an exciting opportunity to manage a high-end dining experience aboard a world-class vessel, sailing across international waters. You will oversee daily restaurant operations, deliver impeccable guest service, and ensure premium fine dining standards are maintained. Ideal candidates will bring strong leadership, attention to detail, and experience in upscale restaurants or hospitality establishments.

Key Responsibilities

• Oversee the day-to-day operations of the ship's main and specialty restaurants
• Supervise and train restaurant staff, ensuring high performance and compliance with service standards
• Deliver exceptional guest experiences by maintaining the highest standards of service, cleanliness, and presentation
• Collaborate with chefs and culinary teams to ensure timely and seamless meal service
• Handle guest inquiries, complaints, and feedback with professionalism and efficiency
• Manage inventory, ordering, and stock control for restaurant supplies
• Ensure all health, hygiene, and safety regulations are strictly followed
• Prepare shift schedules, staff evaluations, and performance reports
• Coordinate with other departments (housekeeping, kitchen, front desk) to ensure smooth operations

Required Skills and Qualifications

• Bachelors Degree or Diploma in Hospitality Management, Culinary Arts, or a related field
• Proven ability to lead and motivate a team in a fast-paced environment
• Excellent verbal and written communication skills in English
• Customer-focused approach with problem-solving capabilities
• Knowledge of restaurant POS systems and cruise line protocols
• Strong understanding of fine dining service etiquette and menu planning

Experience

• Minimum 3-5 years of experience as a Restaurant Manager or Assistant Manager in a fine dining or luxury hospitality setting
• Prior experience on a cruise ship or in international hospitality environments will be highly advantageous

Working Hours

• This is a full-time, contract-based position on board with a rotational shift schedule
• Average of 10 hours per day, 6 days a week, with periodic breaks during non-peak sailing periods

Knowledge, Skills, and Abilities

• Deep understanding of international hospitality standards and guest service etiquette
• Strong leadership and conflict-resolution skills
• Ability to multitask and manage high-pressure environments with grace
• Hands-on knowledge of food safety, HACCP protocols, and quality assurance
• High energy, adaptability, and an outgoing personality to engage with a multicultural guest base

Benefits

• Free accommodation (private cabin) and meals provided on board
• Tax-free salary paid in USD or Euros
• Travel across multiple international destinations
• Performance bonuses and gratuities
• Access to onboard crew facilities including gym, recreation area, and medical care
• Full training and onboarding assistance provided
• Sponsored travel arrangements including flight tickets to the port of departure

Why Join Us

Join one of the worlds most prestigious cruise lines and take your hospitality career to the next level. Work in a luxurious, dynamic environment where you will meet people from around the world, gain global exposure, and enjoy the benefits of traveling to exotic destinations—all while doing what you love. Houston Skilled Consultancy supports your journey with expert placement, onboarding guidance, and career progression opportunities.

How to Apply

To apply, please send your updated resume and a recent professional photograph to uswith the subject line: Restaurant Manager – Cruise Ship Application.
Shortlisted candidates will be contacted for a virtual interview and documentation process.