Restaurant Manager

Café Gannet Restaurant; Mossel Bay; On-site; ZAR 300,000 - 450,000; Full time

Job summary

A leading seafood restaurant in Mossel Bay is seeking a full-time Restaurant Manager to oversee daily operations and ensure exceptional customer service. Responsibilities include managing staff, hiring, food and beverage operations, and maintaining quality standards. Ideal candidates will have experience in the hospitality industry and excellent communication and leadership skills. A degree in Hospitality Management is a plus.

Qualifications

• Excellent customer service skills.
• Experience in hiring and training staff.
• Strong communication skills.
• Knowledge in food and beverage operations.
• Leadership and organizational abilities.
• Ability to work in a fast-paced environment.
• Relevant experience in the restaurant industry.
• Degree in hospitality is a plus.

Responsibilities

• Oversee daily operations at the restaurant.
• Ensure excellent customer service and satisfaction.
• Manage staff and handle hiring and training.
• Oversee food and beverage operations.
• Coordinate with suppliers.
• Maintain high standards of food quality.
• Handle customer inquiries and complaints.

Skills

Customer Satisfaction

Customer Service skills

Strong Communication

Food & Beverage management

Leadership

Organizational skills

Fast-paced environment

Restaurant industry experience

Education

Degree in Hospitality Management

Job description

Overview

The Café Gannet restaurant, famously known as "Mossel Bay's seafood House," was founded in 1988. Situated in the heart of Mossel Bay, it offers a scenic ocean view and is adjacent to the Dias museum complex. The restaurant aims to provide the finest, fresh, sustainable seafood from the local coastline. Acclaimed for vibrant local seafood specialties and signature sushi, the menu also caters to vegetarians, meat lovers, and gelato lovers. The menu pairs well with over 50 South African wines, cocktails, aperitifs, liqueurs, and craft gins.

Responsibilities

This is a full-time on-site role for a Restaurant Manager located in Mossel Bay. The Restaurant Manager will oversee the daily operations of Café Gannet, ensuring excellent customer service and satisfaction. Responsibilities include managing staff, hiring and training employees, overseeing food and beverage operations, and coordinating with suppliers. The manager will be expected to uphold the high standards of food quality and presentation, maintain inventory, and handle any customer inquiries or complaints.

Qualifications

• Customer Satisfaction and Customer Service skills
• Experience in Hiring and Training employees
• Strong Communication skills
• Knowledge and experience in Food & Beverage management
• Excellent leadership and organizational skills
• Ability to work efficiently in a fast-paced environment
• Relevant experience in the restaurant or hospitality industry
• Degree in Hospitality Management or related field is a plus