Restaurant Leader: People, Service & Growth

Saflin Consulting; Durban; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading restaurant management firm in Durban seeks a managerial candidate to lead operations in their RFC restaurant business. You will oversee people management, enhance customer experience, and drive sales growth through exceptional service. The ideal candidate has experience in customer-facing roles, a passion for coaching, and a commitment to operational excellence. This position is pivotal in maintaining a culture of accountability while maximizing profitability. Excellent communication skills and a desire for career progression are key.

Qualifications

• Experience in a customer-facing environment essential.
• Track record of driving sales growth required.
• Ability to coach and develop a diverse team.

Responsibilities

• Lead and manage the in-store team effectively.
• Ensure a customer-focused environment.
• Maximize sales through exceptional service.
• Control restaurant costs to maximize profitability.

Skills

Customer service

Sales growth

Coaching ability

Strong communication skills

Team management

Job description

A leading restaurant management firm in Durban seeks a managerial candidate to lead operations in their RFC restaurant business. You will oversee people management, enhance customer experience, and drive sales growth through exceptional service. The ideal candidate has experience in customer-facing roles, a passion for coaching, and a commitment to operational excellence. This position is pivotal in maintaining a culture of accountability while maximizing profitability. Excellent communication skills and a desire for career progression are key.