Remote UK Customer Support Specialist

The Legends Agency; Remote; ZAR 200 000 - 300 000; Full time

Job summary

A leading UK supplier seeks a Customer Support Executive to provide exceptional service to UK customers from Cape Town or remotely. The role involves processing orders, resolving customer queries, and liaising with internal teams. Candidates must have at least 1 year of experience in customer service, excellent communication skills, and the ability to work UK hours. This is a remote role with a salary of R23,000 per month, and the ideal candidate will be detail-oriented and customer-focused.

Qualifications

• Minimum 1 year of experience in customer service or administrative support.
• Excellent communication skills, articulate and confident on the phone.
• Strong attention to detail and order accuracy is required.

Responsibilities

• Process orders and resolve customer queries efficiently.
• Liaise with internal teams to ensure customer satisfaction.
• Respond to helpdesk tickets within SLA agreements.

Skills

Customer service

Communication skills

Order processing

Detail-oriented

Tech-savvy

Job description

A leading UK supplier seeks a Customer Support Executive to provide exceptional service to UK customers from Cape Town or remotely. The role involves processing orders, resolving customer queries, and liaising with internal teams. Candidates must have at least 1 year of experience in customer service, excellent communication skills, and the ability to work UK hours. This is a remote role with a salary of R23,000 per month, and the ideal candidate will be detail-oriented and customer-focused.