Remote Senior Workforce Planning & Analytics Analyst

TalentPop App; Remote; ZAR 200 000 - 300 000; Full time

Job summary

A fast-growing E-commerce support agency is seeking a Senior Workforce Planning & Operational Analyst in South Africa. The role focuses on optimizing internal staffing, productivity, and labor capacity across departments. Candidates should have a Bachelor’s degree and at least 5 years of experience in workforce planning within high-volume environments. This position provides competitive compensation and generous paid time off, alongside opportunities for professional growth in a fully remote setup.

Benefits

Competitive Compensation

Generous Paid Time Off (PTO)

Health and Dental Insurance

Holiday Bonuses

Fully Remote Setup

Growth Opportunities

Qualifications

• 5+ years of experience in workforce planning and operations analytics.
• Proven ability to deliver actionable staffing and efficiency recommendations.
• Advanced proficiency in Excel/Google Sheets for complex modeling.

Responsibilities

• Own workforce and capacity models to determine optimal staffing levels.
• Analyze labor capacity utilization and productivity metrics.
• Develop predictive models for attrition and resource shortages.

Skills

Workforce planning

Operations analytics

Data interpretation

Excel/Google Sheets

Education

Bachelor’s degree in Business Analytics, Finance, Economics, Statistics or similar

Job description

A fast-growing E-commerce support agency is seeking a Senior Workforce Planning & Operational Analyst in South Africa. The role focuses on optimizing internal staffing, productivity, and labor capacity across departments. Candidates should have a Bachelor’s degree and at least 5 years of experience in workforce planning within high-volume environments. This position provides competitive compensation and generous paid time off, alongside opportunities for professional growth in a fully remote setup.