Remote Onboarding Specialist | Enable Client Success

Reworks Solutions; Remote; ZAR 200 000 - 300 000; Full time

Job summary

A healthcare technology company is looking for a proactive Onboarding Specialist to facilitate the onboarding process for new clients. In this role, you will be responsible for leading virtual sessions, ensuring client understanding, and coordinating schedules effectively. Ideal candidates will have experience in client-facing roles, possess strong communication skills, and be detail-oriented. This is a full-time, remote position based in South Africa offering competitive compensation and opportunities for growth.

Qualifications

• Proven experience in onboarding, training, or customer service.
• Skilled at managing schedules and facilitating virtual sessions.
• Highly organized with strong attention to detail.

Responsibilities

• Lead onboarding calls and conduct platform walk-throughs.
• Monitor client activity for adoption and understanding.
• Maintain detailed notes on client progress.

Skills

Experience in onboarding

Ability to conduct virtual training sessions

Strong schedule management

Detail-oriented

Clear communicator

Proactive problem-solver

Comfortable using technology

Job description

A healthcare technology company is looking for a proactive Onboarding Specialist to facilitate the onboarding process for new clients. In this role, you will be responsible for leading virtual sessions, ensuring client understanding, and coordinating schedules effectively. Ideal candidates will have experience in client-facing roles, possess strong communication skills, and be detail-oriented. This is a full-time, remote position based in South Africa offering competitive compensation and opportunities for growth.