Remote Italian-Speaking Airline Customer Service & Sales Rep

Black Pen Recruitment; Remote; ZAR 200 000 - 300 000; Full time

Job summary

An international customer support provider seeks a Customer Service & Sales Representative fluent in Italian to assist passengers with various travel-related queries. This fully remote role requires candidates to have a fixed line internet connection and be located in South Africa. You will work on airline reservations systems, achieving KPIs while providing excellent customer service. The position offers a competitive salary of R15,833 per month plus incentive bonuses, and is suited for those willing to work shifts.

Qualifications

• Must be located in South Africa.
• Permanent residence permit/South African ID required.
• Stable fixed line internet connection is a must.

Responsibilities

• Assist passengers with travel-related queries.
• Handle airline reservations and voice calls.
• Meet specific key performance indicators.

Skills

Fluency in Italian

Fluency in English

Flexibility to work shifts

Customer service experience

Ability to meet KPIs

Job description

An international customer support provider seeks a Customer Service & Sales Representative fluent in Italian to assist passengers with various travel-related queries. This fully remote role requires candidates to have a fixed line internet connection and be located in South Africa. You will work on airline reservations systems, achieving KPIs while providing excellent customer service. The position offers a competitive salary of R15,833 per month plus incentive bonuses, and is suited for those willing to work shifts.