Remote German-Speaking Customer Service & Sales Rep

Black Pen Recruitment; Remote; ZAR 200 000 - 300 000; Full time

Job summary

A leading recruitment agency is seeking a German-speaking Customer Service and Sales Representative for a fully remote role. Responsibilities include assisting an airline's passengers with travel-related queries in both German and English, handling voice calls, and meeting performance indicators. Ideal candidates must be located in South Africa, possess a permanent residence permit, and have a strong internet connection. Fully paid training is provided for the first four weeks.

Benefits

Fully paid training

Work from home

Opportunity to work with an international brand

Qualifications

• Native level fluency in German language: verbal & written.
• Located in South Africa with a permanent residence permit/South African ID.
• Flexibility to work in shifts as required.

Responsibilities

• Assist passengers with travel-related queries in German and English.
• Handle voice calls and written correspondence in both languages.
• Meet specific key performance indicators in a demanding environment.

Skills

Fluent in German (verbal and written)

Customer service experience

Ability to work shifts

Job description

A leading recruitment agency is seeking a German-speaking Customer Service and Sales Representative for a fully remote role. Responsibilities include assisting an airline's passengers with travel-related queries in both German and English, handling voice calls, and meeting performance indicators. Ideal candidates must be located in South Africa, possess a permanent residence permit, and have a strong internet connection. Fully paid training is provided for the first four weeks.