Remote German-Speaking Customer Experience & Sales Rep

Black Pen Recruitment; Remote; ZAR 200 000 - 300 000; Full time

Job summary

A leading recruitment firm is seeking a German Speaking Customer Service & Sales Representative to provide assistance to an airline's passengers. This role requires bilingual communication in German and English with responsibilities that include handling inquiries and reservations. Candidates must be located in South Africa with a permanent ID and possess a stable internet connection. The position is fully remote and involves working on a rotational shift basis.

Benefits

Fully paid product and systems training

Qualifications

• Located in South Africa with permanent residence permit or South African ID.
• Flexibility to work on a rotational shift basis.
• Stable internet connection and UPS solution required.

Responsibilities

• Assist passengers with travel-related queries in German & English.
• Handle airline reservation systems and voice calls.
• Meet key performance indicators in a demanding environment.

Skills

Fluent in German

English proficiency

Customer service skills

Ability to work on shifts

Tools

Airline reservation systems

Job description

A leading recruitment firm is seeking a German Speaking Customer Service & Sales Representative to provide assistance to an airline's passengers. This role requires bilingual communication in German and English with responsibilities that include handling inquiries and reservations. Candidates must be located in South Africa with a permanent ID and possess a stable internet connection. The position is fully remote and involves working on a rotational shift basis.