Remote E-commerce Sales & Customer Service Specialist

TalentPop App; Remote; ZAR 200 000 - 300 000; Full time

Job summary

A leading e-commerce support company is seeking an E-commerce Sales & Customer Service Representative for a remote position. This role involves engaging customers to drive sales and providing top-tier support. Key responsibilities include upselling, managing post-purchase inquiries, and data entry. The ideal candidate has a minimum of 1 year in remote sales and support roles, excellent communication skills, and familiarity with tools like Shopify. Join us for flexible work conditions and opportunities for career advancement.

Benefits

Incentive Pay

100% permanent work-from-home

Comprehensive health coverage

Paid time off

Career advancement opportunities

Qualifications

• 1+ year of proven remote/online sales and customer support experience.
• Comfortable with sales-focused aspects of e-commerce support.
• Outstanding verbal and written communication skills.

Responsibilities

• Engage customers to identify sales opportunities.
• Manage post-purchase and order-related concerns.
• Log customer interactions and sales data accurately.

Skills

Sales Conversion

Customer Advocacy

Communication & Persuasion

Tech Savvy

Tools

Shopify

CRM software

Job description

A leading e-commerce support company is seeking an E-commerce Sales & Customer Service Representative for a remote position. This role involves engaging customers to drive sales and providing top-tier support. Key responsibilities include upselling, managing post-purchase inquiries, and data entry. The ideal candidate has a minimum of 1 year in remote sales and support roles, excellent communication skills, and familiarity with tools like Shopify. Join us for flexible work conditions and opportunities for career advancement.