Remote Dutch-Speaking Tech Support Consultant

SupportYourApp; Remote; ZAR 200 000 - 300 000; Full time

Job summary

A leading tech support firm is seeking a Customer Support Consultant to join their global team. In this remote position, you'll communicate with customers via various channels, assisting with product inquiries and resolving technical issues. The ideal candidate should have fluency in Dutch (C1) and English (B2), with at least 6 months of customer support experience. This role offers a fixed schedule and inclusive work environment with opportunities for professional growth.

Benefits

Fixed schedule

Fully remote work

Inclusive international environment

Compensation in USD

Good bonuses for referrals

Paid training and probation

Work-life balance

Responsive management

Qualifications

• Fluent in Dutch (C1) and English (B2).
• At least 6 months of experience in customer support.
• Own a laptop with at least 8GB of RAM.

Responsibilities

• Communicate with leads and customers via calls, emails, and social media.
• Identify and resolve complex technical issues.
• Assist customers with inquiries related to product features.

Skills

Excellent Dutch (C1 level)

English (B2 level)

Experience with Google Suite

Customer support experience (6 months)

Positive attitude

Tech-savvy

Tools

CRM systems

Job description

A leading tech support firm is seeking a Customer Support Consultant to join their global team. In this remote position, you'll communicate with customers via various channels, assisting with product inquiries and resolving technical issues. The ideal candidate should have fluency in Dutch (C1) and English (B2), with at least 6 months of customer support experience. This role offers a fixed schedule and inclusive work environment with opportunities for professional growth.