Remote Customer Support Team Lead - Growth & Impact

Partech Partners; Remote; ZAR 300 000 - 400 000; Full time

Job summary

A leading fintech company is looking for an experienced Customer Support Team Lead to enhance team performance and ensure high customer satisfaction. The ideal candidate should have a background in customer relations, strong leadership skills, and effective problem-solving abilities. This position offers significant growth opportunities and fosters a flexible working environment, highlighting the importance of teamwork and a vibrant organizational culture.

Qualifications

• Experience in customer relations is essential.
• Strong leadership skills required.
• Problem-solving abilities are crucial.

Responsibilities

• Enhance team performance and ensure customer satisfaction.
• Promote a vibrant organizational culture and teamwork.
• Provide growth opportunities within the team.

Job description

A leading fintech company is seeking an experienced Customer Support Team Lead to enhance team performance and ensure high customer satisfaction.

The ideal candidate will have a background in customer relations, strong leadership skills, and the ability to solve problems effectively.

This position offers significant growth opportunities and promotes a flexible working environment, emphasizing the importance of teamwork and a vibrant organizational culture.