Remote Customer Support & Onboarding Specialist

Veriforce Llc; Remote; ZAR 200 000 - 300 000; Full time

Job summary

A leading SaaS technology company is seeking a Customer Support Representative in Gauteng, South Africa. This role manages communications with contractors and clients, focusing on onboarding new clients and retaining subscriptions. The position allows for flexibility, including remote work with some in-office meetings. Candidates must have at least a Grade 12 diploma and strong customer support experience, along with proficiency in multiple languages.

Qualifications

• At least a Grade 12 diploma required.
• Strong customer support experience essential.
• Proficiency in multiple languages highly appreciated.

Responsibilities

• Manage customer issues across various platforms.
• Maintain accurate records of interactions.

Skills

Customer support experience

Proficiency in multiple languages

Education

Grade 12 diploma

Job description

Overview

A leading SaaS technology company is seeking a Customer Support Representative based in Gauteng, South Africa, to manage communications with contractors and clients. This remote role involves onboarding new clients and retaining existing subscriptions, while allowing for flexibility with some in‑office meetings.

Responsibilities

• Manage customer issues across various platforms.
• Maintain accurate records of interactions.

Qualifications

• At least a Grade 12 diploma.
• Proficiency in multiple languages.
• Strong customer support experience.