Remote Customer Support & Lead Conversion Specialist

Bionic Talent; Remote; ZAR 200 000 - 300 000; Full time

Job summary

A professional painting company is seeking a proactive Customer Support Representative to manage incoming and outgoing communications with clients. This fully remote role requires a sales-oriented individual with 2+ years of experience in customer service and sales. The ideal candidate should possess excellent communication skills and be comfortable handling phone conversations. Responsibilities include answering and making calls, managing CRM interactions, and assisting with project coordination as needed. Competitive salary range is USD 1200 - USD 1500 per month.

Qualifications

• 2+ years of experience in customer service and sales.
• Comfortable and confident handling phone conversations.
• Experience with CRM systems (Dripjobs preferred) is a plus.

Responsibilities

• Answer inbound calls from leads and existing clients.
• Make outbound calls to new leads.
• Manage and update CRM for all client interactions.

Skills

Customer service experience

Sales skills

Excellent communication skills

Detail-oriented

Ability to multitask

Tools

Dripjobs

Job description

A professional painting company is seeking a proactive Customer Support Representative to manage incoming and outgoing communications with clients. This fully remote role requires a sales-oriented individual with 2+ years of experience in customer service and sales. The ideal candidate should possess excellent communication skills and be comfortable handling phone conversations. Responsibilities include answering and making calls, managing CRM interactions, and assisting with project coordination as needed. Competitive salary range is USD 1200 - USD 1500 per month.