Remote Customer Success & Onboarding Specialist (Rentals)

The Flex; Remote; ZAR 350 000 - 500 000; Full time

Job summary

A forward-thinking rental company is looking for a Customer Success Specialist to enhance the rental experience for guests and landlords. This position emphasizes strong communication skills and experience in customer success or property management. Responsibilities include onboarding new landlords and troubleshooting issues to improve overall service quality. The role offers a remote-first culture with competitive compensation.

Benefits

Competitive compensation

Remote-first culture

Qualifications

• Proven track record in customer success or property management.
• Strong written and verbal communication skills.
• Ability to troubleshoot and resolve issues efficiently.

Responsibilities

• Onboard new landlords to enhance their rental experience.
• Troubleshoot issues to improve service quality.

Skills

Strong communication skills

Experience in customer success

Property management experience

Job description

A forward-thinking rental company is seeking a Customer Success Specialist to enhance the rental experience for guests and landlords.

The ideal candidate has strong communication skills and experience in customer success or property management.

This role offers a remote-first culture with competitive compensation.

Responsibilities include onboarding new landlords and troubleshooting issues to improve overall service quality.