Remote Client Success Specialist (Onboarding & Automation)

Hire Hangar; Remote; ZAR 1 181 000 - 1 519 000; Full time

Job summary

A dynamic tech company is seeking a Customer Success Specialist to lead client relationships from onboarding to renewal. This role involves managing timelines using automation tools and ensuring a positive client experience. The ideal candidate will have over 3 years of experience in client management, strong communication skills, and hands-on experience with tools like Zapier. Join the team and shape the customer success function in a growing environment offering flexibility and creativity.

Qualifications

• 3+ years managing client relationships in media, SaaS, or tech-enabled services.
• Hands-on experience with automation tools (Zapier or Make is a must).
• Strong communication skills and confidence leading calls over Zoom.

Responsibilities

• Onboard new clients with structured kickoff calls and milestone planning.
• Manage timelines and automate task flows using tools.
• Troubleshoot issues quickly to keep delivery running smoothly.

Skills

Client relationship management

Automation tools expertise

Strong communication skills

Proficiency in CRM systems

Tools

Zapier

Make

Job description

A dynamic tech company is seeking a Customer Success Specialist to lead client relationships from onboarding to renewal. This role involves managing timelines using automation tools and ensuring a positive client experience. The ideal candidate will have over 3 years of experience in client management, strong communication skills, and hands-on experience with tools like Zapier. Join the team and shape the customer success function in a growing environment offering flexibility and creativity.