Remote After-Hours Team Lead (Est) - Healthcare Ops

Ista Personnel Solutions; Remote; ZAR 200 000 - 300 000; Full time

Job summary

A dynamic BPO company is seeking a Team Lead (After Hours) to manage operations for a U.S.-based pediatric homecare provider. This fully remote role involves overseeing after-hours coordination and ensuring staffing coverage while addressing urgent issues as they arise. Ideal candidates should have proven leadership skills, strong communication abilities, and the resilience to handle pressure. Experience in healthcare operations and remote work is advantageous. Applicants must meet specific internet and power backup requirements for this position.

Qualifications

• Proven leadership experience.
• Strong communication skills.
• Ability to work under pressure.

Responsibilities

• Manage operations for a U.S.-based pediatric homecare provider.
• Oversee after-hours coordination for staffing coverage.
• Address urgent issues as they arise.

Skills

Leadership skills

Strong communication abilities

Resilience under pressure

Job description

A dynamic BPO company is seeking a Team Lead (After Hours) to manage operations for a U.S.-based pediatric homecare provider.

This fully remote role involves overseeing after-hours coordination, ensuring staffing coverage, and addressing urgent issues as they arise.

Ideal candidates should have proven leadership skills, strong communication abilities, and resilience under pressure.

Experience with healthcare operations and remote work will be advantageous.

Applicants must meet specific internet and power backup requirements for this position.