Remote 1St-Line It Support Specialist

Payroll Easy; Remote; ZAR 200 000 - 300 000; Full time

Job summary

A technology company is seeking a 1st Line Support Engineer to offer technical support for its remote workforce. Key responsibilities include troubleshooting IT issues, installing and configuring systems, and managing remote assets. The ideal candidate must have a strong understanding of Windows systems and experience with tools like Jira. This is a full-time position that requires excellent communication skills and the ability to work proactively and independently.

Qualifications

• Possess a strong understanding of Windows systems.
• Experience with IT troubleshooting and support.
• Ability to work independently and proactively.

Responsibilities

• Troubleshoot IT issues for the remote workforce.
• Install and configure systems remotely.
• Manage remote assets effectively.

Skills

Strong understanding of Windows systems

Excellent communication skills

Ability to work independently

Tools

Jira

Job description

A technology company is in need of a 1st Line Support Engineer to provide efficient technical support for its remote workforce.

Responsibilities include troubleshooting IT issues, installation, and configuration of systems, and managing remote assets.

The ideal candidate will possess a strong understanding of Windows systems and experience with tools like Jira.

This full-time role requires excellent communication skills and the ability to work independently in a proactive manner.