REGULATORY AND QUALITY ASSURANCE MANAGER

Signature Cosmetics; Gauteng; On-site; ZAR 500 000 - 700 000; Full time

Job summary

A prominent cosmetics company in Gauteng is seeking a Regulatory and Quality Manager to ensure compliance with national and international standards. You will prepare regulatory documents, develop a quality management system supporting ISO accreditation, and collaborate with various teams for continuous improvement. Applicants should hold an NQF level 7 qualification in business administration or quality management, along with relevant quality management certifications and a Grade 12 equivalent.

Qualifications

• Must have a thorough understanding of regulatory requirements.
• Experience with ISO 9001:2015 is essential.
• Capable of managing quality audits and documentation.

Responsibilities

• Prepare and submit regulatory documents to authorities.
• Monitor regulatory changes affecting products.
• Develop and manage the quality management system.

Skills

Regulatory compliance

Quality management systems

Cross-functional collaboration

Analytical skills

Education

NQF level 7 BCom, BSc, BA in business administration, quality management or related field

Grade 12 or equivalent

Certification in quality management

Job description

RESPONSIBILITIES

• Prepare and submit regulatory documents, including pre-market submissions, post-market surveillance reports, and product registrations to relevant regulatory authorities
• Review product labeling and promotional materials to ensure compliance with regulatory requirements
• Collaborate with cross-functional teams, including R&D, Quality Assurance, and Marketing, to provide regulatory guidance throughout the product lifecycle
• Monitor changes in regulations and assess their impact on the company's products and operations
• Support audits and inspections by regulatory bodies, ensuring readiness and compliance
• Develop, manage and review the quality management system in support of ISO 9001:2015 accreditation
• Develop, implement, and review policies and procedures in support of an effective quality management system
• Maintain effective internal and external control systems that ensure compliance with standards, policies, and procedures
• Consult with various business units to ensure compliance to all processes and procedures
• Monitor and evaluate the application and effectiveness of the quality management system in all aspects of the organization
• Identify and implement corrective measures and escalates areas of concern to line manager
• Ensure that all complaints are accurately logged and completed in full on the system
• Ensure Non-Conformance Reports (NCR) are available for analysis and action plans are in place to prevent or reduce re-occurrence
• Design and implement a SOP to manage returns and or recalls through full traceability including but not limited to batch number tracking
• Ensure full compliance with all national and international Quality Management Standards and relevant legislation
• Provide input to country specific requirements for the exporting of Finished Goods (FG’s)
• Review defects/deviation rend reports and ensure action plans are in place
• Create an environment of compliance, continuous improvement, and sustainability in support of effective client relationships and improved value-added services
• Ensure the relevant processes are in place to organise, coordinate and obtain the relevant certification including ISO certification
• Develop, implement, and conduct internal quality assurance audits
• Organise, prepare and coordinate external quality assurance audits
• Prepare and issue audit reports inclusive of findings and an action plan with the required corrective measures to be achieved within established timelines and or SLAs
• Ensure internal and external audit action plans are followed up, and manage all areas of non-compliance, according to established timelines and or SLAs
• Manage product information files and ensure that they are in line with national quality assurance standards and ISO requirements
• Ensure that all documentation (Certificate of Compliance (COA), Material Safety Data Sheet (MSDS), Certificate of Analysis (COA)) is filed according to required standards, and in line with customer confidentiality requirements
• Compile, analyse and retain required reports including but not limited to audit reports, non-conformance reports for internal and external customers, complaints, statistical reports, and management review reports
• Develop, implement and monitor a customer complaints management system
• Ensure that customer complaints are recorded, processed, and closed within agreed timelines and according to required standards
• Ensure that correct measures are implemented, and accurate records are maintained

REQUIREMENTS

• Grade 12 or equivalent is required
• Qualification at NQF level 7 BCom, BSc, BA in business administration, quality management or related field is required
• Certification in quality management is a requirement
• A valid code 8 driver’s license