Receptionist

Barloworld Equipment (Pty) Ltd; Richards Bay; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading equipment company in Richards Bay is seeking an Administrative Assistant to respond to customer queries and manage reception duties. The ideal candidate will have a Grade 12 education, 2 years of experience in a similar role, and sound communication skills. Proficiency in Microsoft Office and knowledge of SAP are advantageous. This position requires effective self-management, professionalism, and a customer service orientation. Join a dynamic team in a supportive environment.

Qualifications

• 2 years work experience in a similar admin role.
• Finance or Procurement/SAP knowledge is advantageous.
• Fluency in the relevant business language.

Responsibilities

• Respond professionally and efficiently to customer queries.
• Attend to visitors in reception.
• Handle incoming calls and administrative duties.

Skills

Customer service orientation

Sound verbal and written communication

Professional conduct

Attention to detail

Effective self-management

Education

Grade 12

Tertiary qualification

Tools

Microsoft Office

SAP

Job description

Key Outputs

• To respond professionally and efficiently to internal and external customer queries received through the switchboard.
• Politely and professionally receive and attend to all visitors to reception.
• Handles incoming calls and performs general administrative duties.
• May assist other administrative staff with overflow work, including data entry and internet research tasks.
• Respond to internal and external telephonic customer requests and queries.
• Warmly and professional welcome all visitors to Barloworld Equipment reception area.
• Effective self-management and performance ownership.

Qualification, Experience and Competencies

• Grade 12 (Tertiary qualification will be an advantage).
• 2 Years work experience in similar or Admin role.
• Finance or Procurement/SAP knowledge (will be an advantage).
• Sound verbal and written communication.
• Sound Microsoft office knowledge, business development skills and knowledge.
• Fluent Verbal communication in relevant business Language.
• Professional Conduct.
• Customer service orientation.
• Sound judgment, attention to detail, resilience (stress handling).
• Drive/initiative, rule orientation, assertiveness and punctuality.
• Communication, professional telephone manner and etiquette.