Receptionist/Administrator

The Talent Room; George; On-site; ZAR 150,000 - 200,000; Full time

Job summary

A dynamic office team in Western Cape is seeking a well-presented Receptionist / General Administrator to be the first point of contact for clients. You'll greet visitors, manage calls, and assist with essential administrative duties while supporting sales and operations. The ideal candidate has 2+ years of experience in an admin role, excellent communication skills, and is computer literate. Experience in the flooring, blinds, or home décor industry is advantageous.

Qualifications

• 2+ years’ experience in a receptionist or admin role.
• Experience in flooring, blinds, or home décor industry is advantageous.
• Fluent in English (Afrikaans beneficial).

Responsibilities

• Greet and welcome clients and visitors in a professional manner.
• Answer and route incoming calls efficiently.
• Assist with daily administrative tasks such as data entry and filing.

Skills

Excellent communication and interpersonal skills

Strong computer literacy (MS Office, email)

Attention to detail

Proactive attitude

Ability to multitask in a fast-paced environment

Education

Grade 12 / Matric

Tools

QuickBooks

Sage

Pastel

Job description

Overview

We are looking for a well-presented, professional, and friendly Receptionist / General Administrator to join our team. The ideal candidate will be the first point of contact for clients, ensuring a welcoming atmosphere while also supporting the sales and operations teams with essential administrative duties.

Responsibilities

Reception Duties

• Greet and welcome clients and visitors in a courteous and professional manner.
• Answer and route incoming calls efficiently.
• Manage and respond to emails and general enquiries.
• Schedule showroom appointments and maintain a neat front desk area.

Administrative Duties

• Assist with daily administrative tasks such as data entry, filing, and record keeping.
• Generate quotations, invoices, and job cards.
• Capture and update client and supplier details on the system.
• Monitor stock levels of office supplies and place orders when necessary.
• Coordinate with suppliers and installers for scheduling and delivery confirmations.
• Maintain job and client files (digital and physical).

Sales & Showroom Support

• Assist walk-in customers with product samples and basic queries.
• Provide support to sales consultants by preparing documentation and follow-ups.
• Update product catalogues and price lists as required.

Requirements

• Grade 12 / Matric.
• 2+ years’ experience in a receptionist or admin role (experience in flooring, blinds, or home décor industry will be advantageous).
• Excellent communication and interpersonal skills.
• Strong computer literacy (MS Office, email, basic invoicing software – experience with QuickBooks / Sage / Pastel is a bonus).
• Well-organised, with attention to detail and a proactive attitude.
• Ability to multitask in a fast-paced environment.
• Fluent in English (Afrikaans beneficial).