Receptionist

Motus Corporation; Roodepoort; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading automotive group in Roodepoort seeks a Receptionist to manage incoming calls and welcome customers. The ideal candidate will be responsible for ensuring the front desk is efficiently managed and creating a positive experience for clients. Key qualifications include a Matric certificate and strong communication skills in English. The role includes administrative duties and requires someone who is self-motivated, organized, and capable of working under pressure. Join a dynamic team and enhance customer satisfaction in a fast-paced environment.

Responsibilities

• Professionally welcoming all walk-in customers.
• Handling incoming calls and messages timely.
• Keeping reception and coffee bar tidy.
• Providing accurate information to callers.

Skills

Computer literate (Office suite)

Communication skills in English

Interpersonal skills

Administration skills

Planning and organizing

Stress tolerance

Problem solving

Attention to detail

Initiative

Flexibility

Reliability

Education

Matric

Office Administration/Secretarial qualification (NQF5+)

Job description

The purpose of the position is to ensure all incoming calls in the dealership switchboard are timeously answered and the front desk is professionally managed; creating a welcoming experience for both telephonic and walk‑in customers.

Specific Role Responsibilities:

Specifications for these positions will be discussed if a candidate is invited for an interview.

The responsibilities of a Receptionist include the following tasks:

• Professionally welcoming all walk‑in customers to the dealership and ensure that they are taken care of.
• Effectively and professionally handling incoming calls, including the accurate taking of messages and speedy relay thereof to relevant people.
• Ensure that the reception and coffee bar area is kept clean and tidy at all times.
• Provide callers and customers in the dealership with accurate information, taking care to always be knowledgeable and updated around changing information.
• General administration duties as may be requested by management.

Qualifications and Experience:

Minimum Qualifications and Experience needed:

• Matric
• Office Administration/Secretarial qualification (NQF5+) would be an advantage.

Skills and Personal Attributes:

Minimum requirement:

• Computer literate (Office suite)
• Communication skills in English (read, write & speak)
• Working with people, able to easily establish good relationships with stakeholders.
• Administration skills
• Planning and organizing; organizes and structures own time effectively; works systematically and plans things in advance; effectively manages own time.
• Stress Tolerant: Calm and composed under pressure, remains controlled in the face of pressure, complaints, or failure. Copes with setbacks and unforeseen challenges.
• Problem solving: Identifies problems and finds solutions to them. Isolates problem areas and uses appropriate techniques to solve them.
• Attention to detail
• Initiative
• Following instructions and procedures.
• Quick Learning: Rapidly absorbs new information. Learns, remembers and applies new techniques or procedures.
• Flexible: Adapts readily to new situations and ways of working. Is able to cope with changing demands or objectives.
• Self‑motivated, trustworthy and highly responsible.
• Friendly, approachable
• Reliable
• Consistent