Receptionist

Planet Fitness; Johannesburg; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading fitness center in Johannesburg is seeking a front desk associate to greet members and provide exceptional customer service. The role involves answering telephones, resolving queries, and ensuring a positive first impression. Ideal candidates should possess basic PC literacy, superior communication skills, and a friendly demeanor. Previous experience in a front desk role is an advantage. The position requires reliable transport and flexibility in working hours.

Qualifications

• Display friendly and efficient qualities that reflect the firm's values.
• Previous experience in a front desk role is an advantage.
• Reliable transport is a must.

Responsibilities

• Greet members and deliver exceptional customer service.
• Answer telephone calls and resolve queries.
• Provide members with a positive first impression.

Skills

Customer service driven

Superior communication skills

Basic PC literacy

Friendly and efficient demeanor

High energy levels

Job description

Purpose of the Job

• Responsible for greeting members and delivering exceptional customer service assistance.
• Interest and willingness to conduct group exercise classes

Key Performance Areas Include

• Answering telephones
• Customer service driven
• Efficiently assisting & resolving queries
• Greeting & accessing members
• Provide members with a positive first impression
• Responsible for ensuring reception effectively & efficiently controlled
• Superior communication skills

Experience And Competencies Required

• Basic PC literacy
• Display friendly and efficient qualities that reflect the Planet Fitness way
• Flexi hours / shift
• Possess high level energy levels
• Previous experience within a front desk or welcome desk position is an added advantage
• Have reliable transport

CV's can be sent directly to [e-mail]

• Please note that if you have not heard from the HR department within 14 days, consider your application unsuccessful.