Quality Engineer

Tower Group (Pty) Ltd; Durban; On-site; ZAR 300,000 - 500,000; Full time

Job summary

A leading manufacturing company in Durban seeks a Quality Supervisor to oversee all quality aspects of the production process. The successful candidate will ensure products meet customer requirements while managing the quality team. Essential qualifications include a diploma in Quality or Engineering and relevant ISO certifications. This role offers opportunities for continuous improvement initiatives and requires strong analytical skills.

Qualifications

• Understanding QMS is critical.
• Ability to analyse data and make data-driven decisions.
• In-depth understanding of quality control procedures/systems and relevant legal standards.

Responsibilities

• Overseeing all quality aspects and ensure all products conform to approved standards.
• Investigate and resolve quality non-conformances.
• Monitor adherence to production requirements.

Skills

Quality Control and Quality Assurance

Data analysis

Quality Administration and Reporting

Employee and Industrial Relations knowledge

Education

Relevant Diploma in Quality, Manufacturing, Engineering

Relevant bachelor’s degree in Quality, Manufacturing, Engineering

ISO certification

Tools

Auto CAD

PolyWorks

Faro programs

Microsoft applications

Job description

Overview

The Quality Supervisor is responsible for ensuring the highest standards of quality are met in all aspects of the Production process. The Quality Supervisor will ensure that all products meet customer requirements and maintain the integrity of the Production process. The supervisor will also supervise the quality team and ensure that all tasks are completed effectively.

Qualifications

• MINIMUM QUALIFICATION: Relevant Diploma in Quality, Manufacturing, Engineering and related fields
• ISO certification
• Relevant bachelor’s degree in Quality, Manufacturing, Engineering and related fields

Technical Prerequisite

• Quality Control and Quality Assurance: Understanding of QMS is critical
• Reads and interprets quality specification data with understanding of company policies and internal controls
• Collects and researches data, designs workflows and procedures
• Proficient in Auto CAD, PolyWorks, Faro programs
• Ability to analyse data and make data-driven decisions
• Must fully understand the requirements of the product/material
• In-depth understanding of quality control procedures/systems and relevant legal standards
• Good working knowledge of data analysis/statistical methods
• Familiar with safety protocols and regulatory requirements in a manufacturing environment
• Strong flair for Quality Administration and Reporting
• Employee and Industrial Relations knowledge
• Participate and manage in projects where required
• Basic business and financial acumen
• Knowledge of Microsoft applications, with intermediate Excel
• Working Knowledge of Safety
• Quality certification ISO 9001, ISO 14001, ITAF 16949

Essential Duties and Responsibilities

• Overseeing all quality aspects and ensure all products conform to the applicable approved standards and specifications
• Champion the implementation and monitoring of ITAF and make recommendations
• Investigate and resolve quality non-conformances
• Investigate and resolve customer quality complaints
• Investigate internal and external non-conformances and ensure countermeasures are put in place
• Monitoring and address 4M changes (Man, Machine, Method and Material) with all relevant parties
• Analyse all defects and take the necessary remedial action
• Analyse data to identify areas of improvement in the Production process
• Conduct process and system audits and resolve findings/discrepancies
• Act as a customer representative and customer support contact
• Actively participate in maintaining ISO certification
• Monthly reporting of quality metrics and updating of various quality documents, including test plans and protocols
• Oversees the documentation of data obtained during all quality activities consistent with company policies and procedures
• Ensures that all equipment is calibrated on time and maintains calibration register/schedule
• Maintain customer KPI reporting
• Monitor adherence to production requirements
• Implements standards, procedures and processes to meet the required quality standards
• Develops, maintains and ensures adherence to standard operating procedures and work instructions
• Develop and implement continuous improvement initiatives to improve efficiency, customer service and cost savings
• Conduct quality training
• Implementation of Health and Safety Standards
• Supervise employees, coordinate the scheduling of work tasks and ensure adherence to quality and safety standards
• Ensures compliance with all applicable laws and regulations