QA Co-ordinator

The Legends Agency; Cape Town; On-site; ZAR 300 000 - 450 000; Full time

Job summary

A leading quality assurance provider in Cape Town seeks a skilled Quality Assurance Officer with experience in engineering or steel industries. Responsibilities include maintaining QA standards, training staff, and managing customer complaints. Applicants should have a quality assurance qualification and a Code 8 driver's licence. This role offers an opportunity to contribute to quality systems in a dynamic environment.

Qualifications

• Experience in the engineering, steel or laser cutting industry.
• Must have a Code 8 driver's licence.
• In-depth knowledge of quality control techniques and tools.

Responsibilities

• Ensure Quality Assurance system procedures are adhered to.
• Conduct regular internal audits on Q.M.S.
• Investigate and handle customers' complaints timeously.

Skills

Quality control processes knowledge

Organizational abilities

Communication skills

Education

Quality assurance qualification or certificate

Job description

• Experience in the engineering, steel or laser cutting industry
• In-depth knowledge of quality control processes, techniques, and tools.
• Quality assurance qualification or certificate
• Must have a Code 8 driver's licence
• Outstanding organizational and multitasking abilities
• Active listener and excellent communication skills

Key accountabilities for the role include but are not limited to:

• Ensure Quality Assurance system procedures and work instructions are adhered to. Including maintenance and safety
• Check whether line inspections are done correctly
• Check whether QA inspections are done on operations levels
• Train new employees on work instructions and inspections methods.
• Ensure high QA records are used safely stored and maintained
• Investigate and handle customers' complaints timeously
• Investigate, report on NCRs and follow up on corrective action requests
• Conduct regular internal audits on Q.M.S.
• Liaise with management representative when procedures need to be amended
• Liaise with Directors when procedures are not followed and on reasons for rejections