Property Manager

The Hiring House; South Africa; On-site; ZAR 400 000 - 600 000; Full time

Job summary

A reputable property management firm in South Africa is seeking a competent Property Manager to oversee leasing activities, maintain tenant relationships, and ensure comprehensive financial oversight of property portfolios. The ideal candidate will have a Matric qualification and a BSc in Property Studies or BCom in Accounting. They should possess strong skills in Microsoft Office and accounting software, with experience managing tenant issues and overseeing property maintenance. A successful candidate will also have 3-5 years of experience in a similar role and the legal acumen required for property management.

Qualifications

• Matric is a must to apply for this position.
• A BSc or BSc Honours in Property Studies or BCom in Accounting is required.
• A Professional Designated Exam (EAAB) and FFC certificate will be an added advantage.

Responsibilities

• Manage leasing to ensure renewals are started 6 months prior to expiry.
• Develop and maintain tenant relationships for issue resolution.
• Provide direction to Property Services Managers on maintenance matters.
• Carry out comprehensive monthly financial reviews of the portfolio.
• Manage and reduce outstanding arrears through communication with tenants.

Skills

Extensive knowledge of Microsoft Word

Extensive knowledge of Microsoft Excel

Knowledge of accounting software

Strong communication skills

Relationship management

Education

Matric

BSc or BSc Honours in Property Studies

BCom in Accounting

Tools

MS Office

Accounting software

Job description

Leasing

Undertake and manage leasing to ensure all renewals are started 6 months prior to the lease expiry and that new deals are prioritised and effectively concluded.
Ensure vacancies are accurately advertised and communicated.
Liaise with brokers if required.
Work within the levels of authority and/or mandate with client.
Attend weekly leasing meetings with the client where accurate feedback is provided.

Tenant relationships

Establish and maintain a good relationship with the tenants.
Attend to any issues that might occur between the Eris team and the tenants.
Visit and/or contact the tenants on a regular basis.
Update records and client of such contact at scheduled meetings with the client.

Maintenance and Capital Expenditure

• Provide direction to the Property Services Managers on the building.
• Ensure the Property Services Manager acts within their levels of authority.
• Review accruals put forward by Property Services Manager.
• Ensure that the Property Services Manager conducts timely and comprehensive entry and exit inspections.
• Visit the building regularly to ensure that they are maintained to the required levels.
• Review budgets and projected budgets put forward by services.
• Review all the services input into the monthly manpacs, to ensure that it is of the required standard.
• Ensure that property services have properly planned for Capital Expenditure in line with the approved budget and that proper process has been followed in committing capital expenditure.
• Reviewing, authorising and coding invoices (not services) where applicable.

Reporting

• Carry out a comprehensive monthly financial review of the allocated portfolio.
• Work together with the finance team and where applicable, the utility administrator/service provider to ensure the best output to the client.
• Accurately update and comment on financials.
• Timeously deliver monthly reports to the client.
• Attend monthly Manpack meetings on a scheduled basis for the portfolio under management and spearhead feedback to the client at the meeting.
• Ensure all action items are attended to before the next meeting.
• Provide regular feedback to individual asset managers and fund manager as necessary.

Budgets

Follow the annual budgeting calendar.
Prepare, upload and review all budgets prior and until the clients approval is received to fix/finalise.
Perform the interface between PM and valuations and carry out the necessary adjustments to the budgets for mid-year valuations.

Arrears

• On-going management and interaction with the administrators and tenants to reduce the outstanding arrears.
• Meet with the tenants if the team cannot collect the arrears.
• Follow up on arrears relating to sold buildings.
• Ensure the system is updated accordingly.
• Ensure the complete arrears process to collect rental is carried out timeously.
• Ensure accurate feedback is provided at all arrears meetings with the client.

Legal

• Work together with the legal department to achieve the best result to the benefit of the Client.
• Prepare and motivate legal handovers.
• Drive and oversee each legal handover. The responsibility does not end once it is handed over, as the client will require input from the Property Manager on the legal cases as well.
• Motivate and authorise any write offs (within mandates).

Utility Management

• Liaise with the utility service provider to resolve queries that the Property Administrator cannot settle.
• Authorise monthly accruals proposed by the service provider.
• Carry out monthly meetings or as and when required to achieve the best output from the service provider to ensure the reporting to the client is efficiently provided.

Scope of Management Contract

The incumbent is to ensure that Eris acts within the scope and requirements of the management contract.

Accruals

Review, update and maintain the accrual schedule monthly.

Qualifications

• Matric (Must)
• BSc or BSc Honours in Property Studies or BCom in Accounting (with or without Honours)
< Professional Designated Exam (EAAB) will be advantageous (Must hold an FFC certificate)

Experience

• 3-5 years experience in similar role
• Audit experience will be an added advantage.
• To perform this job successfully, an individual should have extensive knowledge Microsoft Word; Excel; accounting software; and MS Office.