Project Delivery Engineer

Babble; Wes-Kaap; Remote; ZAR 300,000 - 400,000; Full time

Job summary

A customer experience-led growth business is looking for a Project Delivery Engineer to implement customer projects involving Office 365 and Azure migrations. The role demands strong technical expertise in IT solutions, exceptional communication skills, and the ability to manage workloads effectively. This position is remote, requiring a stable internet connection, and offers various employee benefits.

Benefits

Life Cover and Critical Illness Coverage

22-25 days annual leave

5% allowance for Medical Aid

Home office setup assistance

Company laptop

Qualifications

• Experience working on projects.
• Previous experience working within IT solutions/MSP industry.
• 3rd line technical experience or equivalent.

Responsibilities

• Implement customer projects, including Office 365 and Azure migrations.
• Provide exceptional service and support throughout project life cycles.
• Work alongside consultants to perform migrations and support.

Skills

Project management

Communication skills

Time management

Technical knowledge (IT solutions)

Customer service

Tools

Microsoft Intune

MS-102

AZ-104

MD-102

Networking Tools

Job description

Overview

Babble is a Customer Experience-led growth business. As the ultimate Trusted Advisor for cloud-based technologies, we specialize in empowering businesses with the best solutions from the world's leading providers.

We are specialists in:

• Microsoft Modern Work
• Cybersecurity
• Contact Centre Technology
• Mobile Solutions
• Communications & Connectivity

With nearly 15,000 customers, we're just scratching the surface of our potential. Many of our clients currently benefit from one or two of our technologies, presenting an incredible opportunity to introduce them to our full suite of market-leading solutions.

Join us on this exciting journey and let's achieve greatness together!

Join Our Dynamic Team as a Project Delivery Engineer

Are you passionate about technology? Do you thrive in a fast-paced, innovative environment? At Babble, we’re on a mission to be our customer’s most trusted advisor for cloud-based technologies. We’re looking for passionate and talented individuals to join our dynamic team. If so, we have the perfect opportunity for you!

What will you be doing?

Working within the Solution Delivery team, implementing customer projects, ranging from Office 365, Azure and network migrations to Mimecast setups. Working with cutting edge technology, providing best in breed solutions, and supporting implementations from start to finish. You will be responsible for your own workload, having ownership of projects; from scoping, through implementation and go live, ensuring delivery to agreed timelines and to a high-quality standard. Part of the role involves working alongside consultants and solution architects to perform user/device migrations and end-user project support amongst others.

Accountabilities and Deliverables:

• Joining the projects team working technically on deployments and migrations
• End-user and device migrations/project support
• The role will involve delivery of projects start to finish, and liaising with the customer
• Strong communication and time management skills are therefore required in addition to the technical experience
• Scoping of technical project requirements and creation of project related documentation such as SoW’s, and technical handover documents
• Handing over to support teams for BAU
• Updating of project statuses in internal project management system
• Provide exceptional service - you will conduct yourself in a helpful and proactive manner ensuring clients concerns are listened to and addressed accordingly

Core Competencies:

• Prioritise multiple responsibilities and deliver on commitments, must be comfortable working in a fast-paced dynamic environment
• Ability to operate with minimal guidance; must be able to exercise sound judgement and decision making in challenging situations
• Solid organizational skills including attention to detail and multi-tasking capabilities
• Ability to work under pressure and respond to tight deadlines
• Ability to use own initiative and work in a methodical manner
• You will be counted on to manage your own workload in a timely and professional manner dealing with all manner of queries

What else looks good for this role:

• Outgoing personality
• Prepared to take ownership of a task and see it through to the end
• Vendor knowledge with Sophos, Mimecast and Acronis
• Microsoft MS-102 (Microsoft 365 Administrator)
• Microsoft AZ-104 (Azure Administrator Associate)
• Microsoft MD-102 (Endpoint Administrator Associate)

Qualifications

• Experience working on projects
• Previous experience working within IT solutions/MSP industry
• 3rd line technical experience or equivalent
• Office 365 migrations (Email/SharePoint etc)
• Knowledge of Microsoft Intune, Defender, Entra ID
• Networking (Firewalls, Switches, LAN, VLAN, DNS)
• Windows Server (Active Directory, Group Policy, DNS, Exchange)

Why work for Babble?

• Risk cover; covering Life Cover, Critical Illness Cover, funeral benefits and some Disability benefits
• 22 days during probation and will increase to 25 days upon passing probation (plus standard UK public holidays)
• 5% allowance based on basic salary that can be towards Medical Aid
• UPS provided to assist with load shedding (2-4hrs power for a laptop)
• Babble issued laptop
• Annual Company Celebrations

Home-Working Policy

• Your location will be home based, and you will require stable internet connection
• It will be your responsibility to have a solution in place to mitigate loadshedding to ensure you are able to work your normal shifts effectively, working from a public space is not deemed an acceptable solution
• As a home worker we expect you to have a suitable work set up, desk and a chair in a quiet space

The recruitment journey

We want to fill this role quickly, but we want to get the right person. The recruitment process will consist of a screening call. If you proceed past this then you will have an interview over Teams and possibly a follow up interview and competency testing depending on the role requirements.

Apply on our careers page below:

Babble Cloud Project Delivery Engineer | SmartRecruiters