Product Delivery Technical Manager

Jenrec Recruitment; Gauteng; Remote; ZAR 500 000 - 600 000; Full time

Job summary

A recruitment agency in South Africa is seeking a Product Delivery Manager to act as a technical liaison with customer teams and support project delivery. The ideal candidate has a degree in Engineering or IT, strong technical background in telecom environments, excellent communication skills, and experience with tools like Unison. This role involves analyzing network data, troubleshooting issues, and collaborating in a fast-paced environment.

Qualifications

• Familiarity with C-SON and RF parameters is essential.
• Comfortable working across time zones.
• Reliable fibre internet connection required for remote work.

Responsibilities

• Act as a technical liaison with customer teams.
• Support project delivery in collaboration with your team.
• Assist with developing and reviewing technical documentation.
• Review rules and configuration parameters.
• Identify misconfigurations and recommend corrective actions.

Skills

Strong technical background in telecom / RAN environments

Ability to analyse network data

Strong project management and communication skills

Innovative, proactive, and adaptable to change

Excellent written and verbal communication skills

Education

Degree in Engineering, IT, or equivalent

Tools

Unison

SQL

Python

Job description

Role Overview

The Product Delivery Manager will act as a technical liaison with customer teams and support project delivery.

The role involves reviewing technical requirements, troubleshooting network issues, analysing network data, and contributing to network automations and reporting using tools such as Unison.

Key Responsibilities

• Act as a technical liaison with customer teams (RF engineers, tools teams)
• Support project delivery in collaboration with the existing team
• Assist with technical requirements including developing and reviewing technical documentation
• Review rules and configuration parameters
• Identify misconfigurations and recommend corrective actions
• Liaise directly with operators on GPL configuration queries
• ANR rules
• PCI / RSI management

Analysing network data using Unison

Building SQL- and Python-based reports, designing policies, and developing network automations using Unison.

Minimum Requirements

• Degree in Engineering, IT, or equivalent from a recognised university
• Strong technical background in telecom / RAN environments
• Familiarity with C-SON, RF parameters, and configuration management
• Ability to analyse network data and troubleshoot network issues
• Comfortable working across time zones
• Strong project management and communication skills
• Innovative, proactive, and adaptable to change
• Excellent written and verbal communication skills
• Comfortable working in a fast-paced, agile environment
• Reliable fibre internet connection and backup power for remote work

The ideal candidate is highly technical, analytical, and confident in interacting with customer teams. They thrive on solving complex problems, delivering high-quality results, and contributing to a collaborative, high-performing team.

Application Information

Qualified candidates are invited to submit a comprehensive CV.

If you do not hear from us within two weeks, please consider your application unsuccessful.