Product Delivery Manager - Payments & Integrations

Frank Consult; Stellenbosch; Hybrid; ZAR 700 000 - 900 000; Full time

Job summary

A leading fintech company based in Stellenbosch is seeking a Product Delivery Manager to manage API-based payment integrations. The successful candidate will have 5-7 years of experience in product delivery and a strong background in retail or banking environments. Responsibilities include acting as the main interface between teams, managing timelines, and ensuring solutions are delivered reliably. This is a hands-on role requiring excellent communication skills and a focus on delivery in a fast-paced environment.

Qualifications

• 5–7 years' experience in product delivery, business analysis, or integration roles.
• Experience in retail, FMCG, banking, or high-volume transactional environments.
• Strong exposure to API integrations and technical documentation.

Responsibilities

• Own and drive delivery of API-based payment integrations end to end.
• Act as the key interface between Product, Engineering, Operations, and external partners.
• Manage delivery timelines, dependencies, and integration risks.

Skills

API integrations

Technical documentation

Communication skills

Problem-solving

Education

Degree in Business, Information Systems, Engineering, or Computer Science

Job description

Location

Stellenbosch (Hybrid)

Industry

Fintech / Payments

Experience Level

5–7 years

Company Overview

The business operates in the payments and financial services space, enabling high-volume, real-time transactions for merchants across South Africa. The environment is delivery-focused, technically strong, and closely aligned to real-world retail and merchant use cases.

The Role

This role sits between Product, Technology, and external integration partners, with responsibility for end-to-end delivery of payment and API integrations. The Product Delivery Manager will work on complex, high-volume transaction environments and ensure payment solutions are delivered reliably into retail, FMCG, and banking-aligned use cases.

This is a hands-on delivery role suited to someone experienced in commercial, customer-facing environments where uptime, accuracy, and execution matter.

Key Responsibilities

• Own and drive delivery of API-based payment integrations end to end.
• Act as the key interface between Product, Engineering, Operations, and external partners.
• Lead technical and functional requirements definition, including API specifications and business documentation.
• Contribute to and maintain Swagger / OpenAPI documentation.
• Manage delivery timelines, dependencies, and integration risks.
• Support testing, issue resolution, and go-live coordination.
• Interpret merchant feedback, transaction data, and market insights to improve product delivery.
• Ensure solutions are aligned to retail, FMCG, and banking operational realities.

Requirements

• Qualification in Business, Information Systems, Engineering, Computer Science, or related field.
• 5–7 years’ experience in product delivery, business analysis, or integration roles.
• Background in retail, FMCG, banking, or high-volume transactional environments.
• Strong exposure to API integrations and technical documentation.
• Solid understanding of the payments ecosystem (acquirers, issuers, networks, merchants).
• Proven experience working with cross-functional teams and third-party partners.
• Strong communication skills and ability to translate technical detail into business outcomes.
• High attention to detail and a structured, problem-solving approach.

Personal Attributes

• Commercially minded and delivery-focused.
• Comfortable operating in fast-paced, high-pressure environments.
• Confident stakeholder manager with a collaborative approach.
• Organised, proactive, and accountable.