Process Engineer (Banking / Insurance)

Monocle Solutions Group; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A consulting firm seeks an experienced Process Engineer to enhance operational efficiency in the banking and insurance sectors. The ideal candidate will have at least 3 years of experience in process engineering, a Bachelor's degree, and familiarity with process modeling tools. Responsibilities include analyzing workflows, developing process documentation, and ensuring compliance with regulations. Join a dynamic team focused on personal and professional growth, and enjoy a vibrant company culture with competitive compensation in Johannesburg.

Benefits

Unlimited training and development

Ultra-competitive compensation

Qualifications

• 3+ years of experience in process engineering, business analysis, or operational improvement within financial services.
• Strong understanding of banking or insurance processes and regulatory environments.
• Proven track record of delivering end-to-end process improvement projects.

Responsibilities

• Map and analyze current-state processes and workflows across business units.
• Identify inefficiencies, bottlenecks, and control gaps.
• Align processes with data governance, risk, and control frameworks.

Skills

Process Analysis

Business Analysis

Communication

Education

Bachelor's degree in Business, Finance, Engineering, or related field

Tools

Visio

ARIS

Bizagi

Signavio

Lucidchart

Job description

About the job Process Engineer (Banking / Insurance)Accelerate Your CareerAt Monocle, we believe work is more than a job.

It is a chance to make a difference in the world of finance.

An opportunity to fulfil your potential.

To make friendships with ambitious, positive, likeminded people.

To gain invaluable industry experience and learn critical skills that will make you a highly sought‑after management consultant.

Monocle is a people‑centric, independent consulting firm, specialising in banking and insurance.

We understand that our greatest asset is our people and because of this, we do things a bit differently. Monocle's Employee Value Proposition : Monocle embraces an ongoing and active approach to amplifying the talents of our people, empowering them to unlock their full potential and feel fulfilled in their careers.

Our vibrant culture thrives through our shared growth mindset, collaboration, support, and social connection, fostering a space where everyone can flourish.

We are committed to continuous learning and provide ongoing technical training, industry certification support, and personal development opportunities through mentorship and executive engagement.

Ultimately, we strive to create an environment that nurtures ambition, supports well‑being, embraces diversity, upholds integrity, and inspires individuals to make a positive and lasting impact on the world around us.

Monocle offers : Unlimited training and development - Investment in our peoples development is at the heart of Monocles company ethos.

That is why we prioritise the upskilling of every employee.

Unparalleled growth and exposure - Monocle is uniquely positioned in the market to undertake projects across a wide spectrum of critical and exciting areas of the financial services industry.

Our consultants deliver mission‑critical projects at the most prestigious banks and insurers in Johannesburg, Cape Town, London and Amsterdam.

Unique and vibrant company culture - At Monocle, we believe friends work better together than colleagues.

We love nothing more than partaking in a wide variety of activities through our company sponsored clubs.

Ultra‑competitive compensation - At Monocle, we want the best talent to join our team, so we understand that those individuals need to be recognised and rewarded for their true value.

Key responsibilities will include :

• Process Analysis & DesignMap and analyse current-state processes, workflows, and systems across business units.
• Identify inefficiencies, bottlenecks, and control gaps.
• Develop detailed process maps, SOPs, RACI charts, and related documentation.
• Regulatory & Compliance AlignmentAlign processes with data governance, risk, and control frameworks (RCSA, risk / control matrices).

Qualifications and experience :

• Bachelors degree in Business, Finance, Engineering, or related field (postgraduate advantageous).
• 3+ years experience in process engineering, business analysis, or operational improvement, within financial services.
• Strong understanding of banking orinsurance processes, products, and regulatory environment.
• Proven track record of delivering end‑to‑end process improvement projects.
• Hands‑on experience with process modelling tools (Visio, ARIS, Bizagi, Signavio, Lucidchart).
• Familiarity with automation and digital transformation initiatives (RPA, workflow tools).
• Exposure to data management, process governance, and risk frameworks is beneficial but not required.
• Additionally, the following would be advantageous : BPM certifications (e.g., ABPMP CBPP, OCEB 2).
• Financial risk / regulatory certifications (FRM, CFA, PRM).

The ideal Monocle Consultant also :

• Has an enquiring mind and is eager to learn and improve their professional skillset.
• Is able to work in a dynamic environment where one day never looks like another.
• Is enthusiastic in their approach to their work.
• Regards themselves as a high performer.
• Is an excellent communicator with exceptional verbal and written communication skills.
• Works well under pressure to meet client objectives.
• Is sociable and enjoys interacting with others, both at work and at social events.
• Works well independently and in a team.

Recruitment Process : During the interview process, you will meet with different Monocle representatives including both People and Culture representatives and company executives and demonstrate your cognitive abilities in various assessments.

A critical aspect of the interview process will be determining whether Monocle will be a good fit for you and your career aspirations, so please come prepared with any questions you may have.

If you have a passion for finance and problem‑solving, a relevant qualification, and think you have what it takes to join a team of your smartest and most driven peers, start your Monocle journey today!