Principal Change Specialist

NTT; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A premier technology services company is seeking a Change Management Lead to drive transformation initiatives. This role involves engaging stakeholders, leading change management practices, and ensuring effective program implementation. The ideal candidate will have experience in large organizations, strong communication skills, and a collaborative mindset. The position offers a hybrid working environment and opportunities for growth within an inclusive culture.

Qualifications

• Experience of driving transformation through change management in a large global organisation.
• Strong background in senior leader engagement.
• Excellent communication skills in various formats.

Responsibilities

• Adopts and supports an industry-leading change management practice.
• Leads change management solutions and tracks effectiveness.
• Engages with key stakeholders to align on purpose and key messaging.

Skills

Change management experience

Senior leader engagement

Excellent communication skills

Attention to detail

Problem-solving ability

Collaborative mindset

Product-oriented experience

Knowledge of another major language

Job description

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Digital Change & Enablement Practice (OCM for IT)

• Adopts, supports, and inputs into an industry-leading change management practice.
• Leads change management solutions and tracks effectiveness.
• Quantifies progress of change initiatives.

Domain & Product Orientated

• Alignment and appreciation of domain area.
• Makes recommendations to support adoption and consumption in assigned product domain and/or assignment.

Program Interface

• Ensures development of core program assets and integrates key deliverables.
• Provides reporting on effectiveness of change management in a program and associated projects.

Stakeholders

• Engages with key stakeholders to align on purpose and key messaging to support the change journey, alongside program team members.
• Monitors and acts on sentiments, challenges, and any concerns.
• Creates and maintains stakeholder and persona mapping.

Change Network

• Ensures active people networks from onboarding to maintaining.
• Identifies and leads resources for change management activities.

Impact Management

• Oversees change impact analysis, risks, and mitigating actions.
• Provides go-live/release management support.
• Oversees training needs analysis and resulting learning activities.

Skills:

• Experience of driving transformation through change management in a large global organisation.
• Strong background in senior leader engagement.
• Excellent communication skills in various formats.
• Demonstrate excellent attention to detail and resiliency.
• Proven ability to turn challenges into solutions.
• A collaborative mindset with a focus on cross-functional teamwork.
• Product-orientated experience for a holistic view of driving business outcomes.
• Business working knowledge of another major language an advantage.

Workplace type:

Hybrid Working

About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.