Polokwane New Cars Team Leader

Eastern Personnel Consultants / Oostelike Personeel Konsultante; Polokwane; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading automotive consulting firm in Limpopo is seeking a driven New Cars Team Leader to oversee sales performance and mentor a dynamic team. The ideal candidate has over 5 years of automotive sales experience, strong leadership skills, and a passion for exceptional customer experiences. This role offers competitive compensation, company car, and various benefits.

Benefits

Competitive compensation

Company car and fuel allowance

Cellphone, Medical aid, Pension benefits

Qualifications

• 5+ years in automotive sales with proven target achievement.
• Previous supervisory or senior salesperson experience preferred.
• Valid driver's license with a clean driving record.
• Strong knowledge of dealership management systems.

Responsibilities

• Assist in achieving dealership volume and profit targets.
• Mentor new and existing sales executives.
• Ensure high customer service standards.
• Manage showroom standards and inventory knowledge.

Skills

Sales closing ability

Excellent communication

Analytical skills

Resilience

Education

National Senior Certificate

Tertiary qualification in Business or related field

Tools

Dealership management systems (CDK, Automate, Reynolds)

CRM software

Job description

Role Summary

We are looking for a driven, high-performing New Cars Team Leader to join our dynamic Nissan sales force. In this role, you will act as a "playing captain"—maintaining your own sales performance while mentoring a team of Sales Executives to reach their full potential.

You will be the heartbeat of the showroom floor, ensuring that every customer experiences the innovation and excitement of the Nissan brand (from the rugged Navara to the electric ARIYA). The ideal candidate is a closer with a passion for leadership, capable of driving volume, gross profit, and exceptional Customer Satisfaction Index (CSI) scores.

Key Responsibilities

1. Sales Performance & Deal Structuring

• Target Achievement: Assist the Sales Manager in meeting monthly dealership volume and gross profit targets.

• Deal Closing: Step in to assist Sales Executives in closing complex deals, overcoming objections, and structuring finance packages in collaboration with the F&I (Finance & Insurance) department.

• Inventory Knowledge: Maintain expert-level knowledge of the entire Nissan lineup (Internal Combustion, e-POWER, and EV) and competitor comparisons.

• Stock Management: Assist in managing showroom display standards, demo fleet availability, and stock aging.

2. Team Leadership & Coaching

• Mentorship: Onboard new hires and provide daily coaching to existing Sales Executives regarding the "Road to a Sale" process.

• Motivation: Run daily sales meetings (morning huddles) to set targets, track activities, and energize the team.

• Activity Management: Monitor team inputs (calls, leads, test drives) via the CRM to ensure the sales funnel remains healthy.

3. Customer Experience (CSI)

• Brand Ambassador: Ensure every client interaction aligns with Nissan’s global standards for customer service.

• Issue Resolution: Act as the first point of escalation for customer complaints or queries on the floor.

• Delivery Standards: Oversee the vehicle handover process to ensure a memorable and perfect delivery experience for the client.

Requirements & Qualifications

• Experience: Minimum of 5 years in automotive sales with a proven track record of meeting/exceeding targets. Previous experience with the Nissan brand is highly advantageous.

• Leadership: Prior experience in a supervisory role or a Senior Sales Executive position is preferred.

• Licensing: Valid Driver’s License (Manual and Automatic) with a clean driving record.

• Tech Proficiency: Strong working knowledge of dealership management systems (e.g., CDK, Automate, Reynolds) and CRM software.

• Education: National Senior Certificate or equivalent required; tertiary qualification in Business, Marketing, or Management is a plus.

Core Competencies

• Closing Ability: A natural negotiator who can structure deals that benefit both the customer and the dealership.

• Communication: Excellent verbal and written communication skills; able to build rapport instantly.

• Analytical Skills: Ability to interpret sales data/reports and adjust strategies accordingly.

• Resilience: Ability to handle high-pressure environments and long hours typical of the retail motor industry.

What We Offer

• Competitive Compensation: Basic salary + lucrative commission structure + team overrides/incentives.

• Company Car: Use of a company demonstrator vehicle and fuel allowance.

• Benefits: Cellphone, Medical aid, Pension, 13th cheque.