Planner

HR Genie; George; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading provider of cash management solutions is seeking a Planner for their operations in George, South Africa. This role involves planning and coordinating operational activities, managing resources, and overseeing staff performance to ensure efficient service delivery. Responsibilities include route optimization, daily scheduling, and administration of reports. Ideal candidates will have a strong background in planning, resource allocation, and management within a similar operational environment.

Qualifications

• Experience in operations planning and coordination.
• Ability to optimize routes and resource allocation.
• Proficient in managing control room reports.

Responsibilities

• Responsible for effective planning and coordination of operations.
• Manage route plans and allocate resources for execution.
• Supervise and manage staff to ensure proper job functions.

Skills

Planning and coordination

Resource allocation

Route optimization

Staff management

Tools

E-Viper

Job description

Job Summary

G4S Cash Solutions (SA), a leading provider of integrated cash management solutions, has a vacancy for an Planner based at our operations in George, reporting to the Branch Manager. We welcome applications from all suitably qualified candidates, but SA citizens will have a distinct advantage.

Key Performance Areas (KPAs)

Operations Planning and Coordination

• Responsible and accountable for effective planning and co‑coordinating of operations.
• Plan routing and scheduling activities.
• Prepare the daily duty lists by allocating a vehicle, driver, and crew for each of the schedules to be carried out on that day.
• Manage the route plan of each vehicle and determine the most economical route.
• Allocate necessary resources for execution of the plan based on persons' competencies.
• High‑risk schedules must be identified and assigned to the best available vehicles to facilitate maximum protection, arranging backup if required.
• Plan ahead for all public holidays and holiday‑period disruptions.
• Plan the bulk banking vehicles every morning for the same day.
• Liaise with cash centres in banks regarding clearance for the following day.
• Draw up a schedule of additional services to be performed and attach it to "Daily Vehicle Schedules".
• Liaise with planners / controllers of other branches on services to be performed by more than one branch.
• Advise Counting House and Box Room of changes to services over the holiday period.

Casual Services Management

• Monitor and control of casual services to be performed.
• Ensure written confirmation received from clients.
• Confirm price of service with sales.
• Enter service into "Casual Service Book".
• Complete "Casual Service Advice" and hand to controller to carry out service.
• Ensure client is invoiced on completion of service and enter invoice number into "Casual Service Book".

Administration, Systems, and Reporting

• Manage the control room reports and records (daily, weekly, and monthly).
• Check and sign off all control room occurrence books daily and ensure any failed services from the day before are actioned timeously by the radio controller on shift.
• Record all discrepancies in respect of customers' orders.
• Manage the recording of all incidents (accident and robberies).
• Prepare weekly schedule of all vehicles to be serviced or requiring COF tests.
• Manage scanning and tracking system (E‑Viper).
• Load new customers onto E‑Viper system.
• Manage all customer movements on E‑Viper system to include terminations.
• Record planned schedules on E‑Viper and continuously amend on a daily basis.
• Administer the client code to Sales Department and other relevant departments based on new contracts and planned schedules.
• Perform controller's duties as a relief function, as and when required.

Staff Management and Supervision

• Manage, conduct briefing and de‑briefing of crew.
• Supervise all crew, driver and controllers and ensure that all job functions in respect of proper planning are correctly carried out, reporting back on findings.
• Manage and monitor driver and crew overtime.
• Ensure drivers, crews and custodians are dressed neatly and have the required protective equipment.
• Ensure that all staff are trained on standard operating procedure and policies relevant to their role (specific to route planning and procedures).
• Prepare day‑off rosters for road crew.
• Manage controller's shifts.
• Report to HR Administration any absenteeism and leave to effectively allocate necessary human resources.
• Prepare disciplinary actions if required.

Technology Management (Mix Telematics and Easy Roster)

This section has been omitted due to the absence of detailed responsibilities in the original description.