Pipeline: Area Segment Manager Public Sector (Century City)

Absa Group; Cape Town; On-site; ZAR 500,000 - 700,000; Full time

Job summary

Join a prominent banking institution in Cape Town, where you will drive business objectives through effective team management and operational strategies. This role focuses on compliance and enhancing customer experience while fostering a culture of collaboration and excellence within the workplace. Ideal candidates will have national diplomas in Business or related fields and a passion for developing others in a dynamic environment.

Qualifications

• Education in Business, Commerce, or Management is required.
• Experience in managing teams and driving business objectives.
• Skilled in compliance and customer satisfaction strategies.

Responsibilities

• Coach and mentor team members to achieve business objectives.
• Manage performance levels and translate strategy into objectives.
• Ensure adherence to compliance and quality standards.

Skills

Team Management

Coaching

Business Strategy

Compliance Management

Customer Service

Education

National Diplomas in Business, Commerce, and Management Studies

Job description

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and a strong position as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future, and to shape our destiny as a proudly African group.

Job Summary

Formulate tactical strategy and associated delivery plans related to specific practice areas. Ensure proactive integration and operational tactical enhancement.

Job Description

• People Management: Coach, mentor, and manage team members to drive business objectives and ensure colleague development.
• Compliance and Risk Management: Fulfill all activities in adherence to relevant control and compliance requirements, and quality standards.
• Business Management: Manage performance levels and service standards by translating the Business Unit’s strategy into achievable objectives and implementing these through the Performance Development process.
• Collaboration: Seek to improve ways of working by challenging the status quo, supporting an empowering team environment, sharing knowledge, experience, and best practices, and providing constructive feedback.
• Customer Experience: Provide service excellence and achieve customer satisfaction.

Education

National Diplomas and Advanced Certificates in Business, Commerce, and Management Studies.

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups to promote equitable demographic representation and diversity within the workforce.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised.