Phone Leaders Wanted

Bebeecustomer; Remote; ZAR 200 000 - 300 000; Full time

Job summary

A customer service management company in Johannesburg is seeking experienced phone leaders to enhance customer experience. This role requires a minimum of two years in service advisory roles, strong verbal and written communication skills, and fluency in English without accent barriers. Full training and a laptop will be provided. Successful candidates will lead teams, ensuring customer satisfaction during varied shifts, including Sundays. A dynamic environment awaits motivated individuals looking for growth.

Benefits

Full training provided

Laptop and software provided

Qualifications

• Minimum of 2 years experience in a dealership or Bosch service center.
• Strong verbal and written communication skills for dealing with customers in the USA.
• Must be a fluent English speaker with no accent barriers.

Responsibilities

• Lead a team of phone advisors in providing customer service.
• Ensure high levels of customer satisfaction through effective communication.
• Work varied shifts including Sundays, with immediate availability.

Skills

Service Advisor Experience

Excellent Communication Skills

Fluent English

Job description

Phone Leader Opportunity

We are seeking 4 experienced phone leaders to join our team.

The ideal candidate will have strong service advisor experience and excellent communication skills.

The role requires immediate availability, stable internet connectivity, and the ability to work varied shifts including Sundays.

Full training will be provided, along with a laptop and software.

Candidates must have English as their home language, with no accent barriers for customer interactions in the USA.

This is an exciting opportunity for motivated individuals who thrive in dynamic environments. If you meet these requirements, please apply.

Qualifications

• Service Advisor Experience: A minimum of (insert timeframe) years of experience in a dealership or Bosch service center.
• Communication Skills: Excellent verbal and written communication skills with customers in the USA.
• Language: Fluent English speaker with no accent barriers for customer interactions.