Pharmacist Assistant

Clicks Group Limited; George; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading pharmaceutical retailer in George is seeking a Pharmacist Assistant to provide pharmaceutical care and manage dispensary administration. Responsibilities include interacting with customers, handling scripts accurately, and liaising with healthcare professionals. Candidates should have a Further Education and Training Certificate in Pharmacist Assistance and at least 1 year of relevant experience in the field. This is a permanent contract offering market-related remuneration.

Qualifications

• Minimum 1 year experience as Pharmacist Assistant Post Basic.
• Sound knowledge of chronic authorization process and procedures.
• SAPC registration and relevant legal knowledge are essential.

Responsibilities

• Interact with customers professionally and confidentially.
• Administer scripts and other claiming/capturing procedures.
• Liaise with healthcare professionals as needed.
• Manage patient profiles and assist with chronic authorizations.

Skills

Computer literacy (MS Office)

Customer service orientated

Accuracy and attention to detail

Bilingual (English required)

Adaptability

Positive attitude

Ability to work under pressure

Education

Further Education and Training Certificate Pharmacist Assistance

Job description

Listing reference: click_023338

Listing status: Online

Apply by: 27 January 2026

Position summary

Industry: Pharmaceutical Sector

Job category: FMCG, Retail, Wholesale and Supply Chain

Location: George, Western Cape

Contract: Permanent

Remuneration: Market Related

EE position: Yes

About our company

Clicks Group

Introduction

Responsible for providing pharmaceutical care services (within scope of practice) and performing day-to-day dispensary administration according to company's Standard Operating Plans (SOPs). To focus on the administration of scripts to provide general dispensing duties with the emphasis on patient satisfaction

Job Objectives

Responsibilities

• Interact with customers in a professional manner and with strict confidentiality within SOP and agreed timelines
• Administration of scripts and or any other claiming/capturing related procedure
• Accurate and complete handling of all profiles worked on
• Interact with health care professionals where needed
• Problem solving and follow up of queries

Duties

• Interact with customers via telephone or other means regarding medication and Healthcare Services
• Accurate capturing of scripts received at the Central Pharmacy centre
• Handling of queries regarding prescriptions
• Patient Profile management
• Assist with Chronic authorizations
• Liaison with all other departments
• Ad hoc requirements as per operational requirements

Knowledge

• SAPC and relevant legal knowledge
• Sound knowledge of the chronic authorization process and procedures
• Customer service orientated
• Ethical working practice and compliance

Skills

• Computer literacy (MS Office)
• Customer service orientated
• Accuracy and attention to detail
• Must be bilingual (with English being one of the requirements
• Must be able to work with patients and be adaptable to assist with various departmental duties
• Be able to use initiative in order to provide patient satisfaction
• Adaptability
• Positive attitude
• Be able to work under pressure
• Adhering to Principles and Values
• Working with People
• Delivering Results and Meeting Customer Expectations

Experience

• Minimum 1 year in the role of Pharmacist Assistant Post Basic

Education

• Further Education and Training Certificate Pharmacist Assistance (Essential)

Kindly note only applicants who meet the minimum requirements will be contacted.

All positions will be filled in accordance with our Employment Equity plan. We also encourage people with disabilities to apply.

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