Performance Analyst (Talent Pool)

DLK Group; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading consulting firm seeks a Performance Analyst to oversee performance management and data analysis to enhance organizational efficiency. The role involves developing client-facing communication, implementing improvement recommendations, and maintaining industry awareness. A Bachelor's degree in Commerce, Engineering, or a related field is required, along with a minimum of 5 years of relevant experience. Strong communication and analytical skills are essential, as well as proficiency in MS Office 365.

Qualifications

• Must have minimum 5 years’ experience as a Performance Analyst.
• Proficient skills in MS Office 365 are necessary.

Responsibilities

• Oversee performance management process and integrate plans.
• Interact with individuals/groups to resolve errors.
• Develop and maintain client-facing letters owned by the department.
• Implement workflow and process improvement recommendations.
• Develop strong relationships with clients and stakeholders.

Skills

Strong communication skills (both verbal and written)

Strong numerical and analytical skills

Strong organizational and administrative skills

Education

Bachelor’s Degree in Commerce, Engineering or a related relevant field

Tools

MS Office 365 (i.e. Word, Excel, Teams etc.)

Job description

The Performance Analyst will be responsible for developing and maintaining performance metrics, analysing and interpreting data, and provide recommendations to management to improve performance; develop and maintain performance metrics to measure efficiency and effectiveness of the organization.

Responsibilities

• Oversee performance management process, integrating strategic and financial plans
• Interact with appropriate individuals/groups to resolve errors as necessary
• Develop and maintain client-facing letters (assets) owned by the department
• Ensure the alignment of compensation design and process initiatives with business goals and objectives
• Practice data science techniques to derive insights and develop value streams for client\'s business
• Recognize, present, and help to implement workflow and process improvement recommendations
• Ensure procedures are followed and adequate controls in place
• Maintain awareness of industry trends
• Develop strong relationships and partnerships with clients and key stakeholders
• Stay current on industrial and research trends, positioning, and customer needs
• Act as a senior resource and provide day-to-day leadership to the team
• Identify major areas of opportunities using tools/techniques such as benchmarks, ride-alongs, interviews and site visits
• Develop proper controls to identify, research and resolve any performance data issues
• Partner with the various teams to capture technology needs and requirements

Qualifications & Skills

• Bachelor’s Degree in Commerce, Engineering or a related relevant field
• Strong communication skills (both verbal and written)
• Strong numerical and analytical skills
• Strong organizational and administrative skills

Experience

• Minimum 5 years’ experience as a Performance Analyst
• Proficient in MS Office 365 (i.e. Word, Excel, Teams etc.)