Pentravel Travel Consultant - Pietermaritzburg

Cullinan Holdings Limited; Pietermaritzburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading leisure and travel company is seeking a dynamic Travel Sales Consultant in Pietermaritzburg. You will provide exceptional customer service, design bespoke travel itineraries, and achieve sales targets. Ideal candidates should possess excellent communication skills, a passion for travel, and ability to work under pressure. This role offers a monthly salary and commission structure with unlimited earning potential. Become part of a vibrant company culture that celebrates successes together.

Benefits

Working in a vibrant culture-centric company

Many learning and growth opportunities

Celebrations of successes

Qualifications

• Minimum of 1 years' experience in a sales-driven role.
• Excellent written and verbal communication skills.
• Strong sales and customer service abilities.

Responsibilities

• Build and maintain relationships with customers.
• Design and sell customized travel itineraries.
• Provide advice on travel destinations, visas, and insurance.
• Maximize sales through upselling and cross-selling.
• Maintain accurate records using operational systems.
• Manage customer complaints and queries effectively.
• Stay updated with industry trends.

Skills

Communication skills

Sales skills

Customer service skills

Ability to work under pressure

Knowledge of travel destinations

Tools

Amadeus

Job description

Pentravel, a division of Cullinan Holdings, a leading leisure, travel & tourism company, is seeking a dynamic and customer-oriented Travel Sales Consultant to join their team in Pietermaritzburg. As a Pentravel Travel Consultant, you'll be responsible for providing exceptional service and expert advice to travelers, creating bespoke travel itineraries, and booking all components of their trips. You'll also be responsible for achieving sales targets and contributing to the overall profitability of the business. If you have a passion for travel, excellent communication skills, exceptional sales ability, and the ability to work well under pressure, we want to hear from you.

Responsibilities

• Build and maintain strong relationships with customers to ensure repeat business and referrals
• Design and sell customized travel itineraries to meet individual travel preferences, budgets, and needs
• Provide expert advice on travel destinations, including visas and travel insurance
• Maximize sales opportunities through upselling, cross-selling, and promoting the company's preferred partners
• Maintain accurate records and client details, using the company's operational systems
• Manage customer complaints and queries in an efficient and professional manner
• Keep up-to-date with industry trends

Requirements

• Minimum of 1 years' experience in a sales and target driven role
• Excellent communication skills, both written and verbal
• Strong sales and customer service skills
• Ability to work well under pressure and to tight deadlines
• Proficient in the use of reservation systems, such as Amadeus is advantageous
• Passion for travel and knowledge of popular travel destinations
• As this is retail travel, the ability to work weekends and public holidays (on a roster basis) is needed
• We will be recruiting in line with our employment equity obligations

Benefits

• Working in a vibrant culture-centric company.
• Many learning and growth opportunities means this is a career, not just a job!
• Work hard, play hard mentality. We love celebrating successes together!
• Monthly salary, and a lucrative commission structure with unlimited earning potential.