Payments Manager Gaming, Betting & Gambling

Initiate International; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading online gaming company in Johannesburg seeks a Payments Manager to oversee the onboarding and management of player payment solutions. The role is pivotal in ensuring seamless payment processes while adhering to compliance regulations. Responsibilities include monitoring payment service provider performance, managing player transactions, and supporting business needs. Candidates should have a relevant qualification, prior payments management experience, and a solid understanding of online payments processing cycles.

Qualifications

• Possession of a tertiary/management qualification is required.
• Demonstrated prior experience in Payments management is mandatory.
• Knowledge of legislation related to fraud and risk is preferred.

Responsibilities

• Monitor and assess the performance of Payment Service Providers (PSPs).
• Compile and present comprehensive PSP performance reports.
• Manage PSP onboarding and player payment journeys.

Skills

Payments management

Analytical capabilities

Attention to detail

Knowledge of compliance regulations

Understanding of online payments processing

Education

Tertiary/management qualification

Job description

Are you a Payments Manager in Johannesburg who is ready for an exciting new job opportunity? Operating at the forefront, our client plays a pivotal role in managing the intricate processes associated with onboarding and the ongoing administration of player payment solutions within their online casino platform. Their mission is clear: to ensure that the flow of money, both incoming and outgoing, is executed seamlessly, adhering to the highest industry standards. Be part of a team that thrives on precision, innovation, and the relentless pursuit of excellence in managing player transactions. Elevate your career in the pulsating realm of online gaming – where Payments isn’t just a function; it’s a vital and exhilarating mission.

Responsibilities

• Monitor and assess the performance of Payment Service Providers (PSPs), optimizing day-to-day payment success rates and traffic flows
• Compile and present comprehensive PSP performance reports
• Manage PSP onboarding, player deposit, and withdrawal payment journeys, adapting to evolving business needs
• Act as the primary point of contact for PSP queries and negotiate improved pricing with payment providers
• Collaborate with key functions to establish requirements for innovative payment functionalities
• Conduct research on competitor sites, providing recommendations for enhancements
• Perform daily reconciliations between various providers and back-office systems
• Liaise with Finance for cash flow settlement reconciliation and ensure compliance with Legal & Compliance for onboarding new payment providers
• Collaborate with the MLRO/Head of Fraud and Risk on PSP onboarding and address fraud and risk-related matters
• Stay informed on the latest payment solutions and support the Head of Payments with ad-hoc tasks related to player payments

Requirements

• Possession of a tertiary/management qualification
• Demonstrated prior experience in Payments management
• Preferably, a background in Fintech and/or e-commerce
• Understanding of online payments processing cycles
• Familiarity with diverse online payment methods and products
• Proficiency in compliance, particularly EDD, KYC, and AML regulations within the iGaming industry
• Meticulous attention to detail and the ability to excel under pressure
• Knowledgeable in legislation and regulations related to fraud and risk mitigation
• Outstanding analytical capabilities
• Familiarity with casino products/systems (preferred)