Patient Admin Manager

Mediclinic International; oThongathi; On-site; ZAR 450 000 - 600 000; Full time

Job summary

A leading healthcare organization in oThongathi is seeking an experienced manager to oversee the Patient Administration Department. The ideal candidate will have a minimum of 5 years in debtors and managerial roles, focusing on financial processes and departmental management. Responsibilities include budget control, risk mitigation, and stakeholder communication. This role is essential to optimize revenue and ensure compliance with applicable regulations. A tertiary qualification with financial experience is required.

Qualifications

• Minimum of 5 years debtors experience.
• At least 5 years’ experience in a managerial or supervisory position.
• Experience with Patient Administration Management.

Responsibilities

• Manage and mitigate departmental risks.
• Lead and manage the department's personnel.
• Control department budgets and finances.

Skills

Financial knowledge

Relevant aspects of applicable acts

Patient Administration policies

Clinical codes management

Audit principles

Education

Grade 12

Tertiary qualification with debtors / financial experience

Job description

Choose how often (in days) you want to receive a notification:

Closing date: 15/01/2026
Number of positions: 1
Recruiter name: Narisha Latchman
Reference number: 64514
Workplace Type:On-site
Permanent

Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile

MAIN PURPOSE OF JOB

To manage the Patient Administration Department and all related processes to ensure that correct accounting processes and procedures are being followed and address any issues that could affect the settlement of accounts and generation of income for the hospital to optimise revenue and cash conversion.

KEY RESPONSIBILITY AREAS

• Lead and manage the people in the department
• Manage and mitigate departmental risks
• manage and distribute information to relevant stakeholders
• Manage and control department budgets/finances

REQUIRED EDUCATION

ESSENTIAL EDUCATION:

Grade 12; Tertiary qualification with debtors / financial experience

DESIRED EDUCATION:

None

REQUIRED EXPERIENCE

ESSENTIAL MINIMUM EXPERIENCE:

• Minimum of 5 years debtors experience
• At least 5 years’ experience in a Managerial or Supervisory position
• Experience and insight in the total Patient Administration Management environment.

DESIRED EXPERIENCE:

• Previous medical aid/ managed health experience
• Background knowledge of the hospital/ healthcare industry
• Previous patient medical industry debtors experience.

REQUIRED JOB SKILLS AND KNOWLEDGE

• Relevant aspects of applicable acts (e.g. Medical Scheme Act; Consumer Protection Act, PMB, WCA, RAF, etc.)
• Financial knowledge (e.g. compiles a budget; calculate ROI's for new equipment/buildings/expansions/new doctors; manage alternative fee structures, etc.)
• Rules and regulations regarding funder contracts
• Patient Administration policies and procedures (e.g. Patient Confidentiality, Bad Debts, Discount, relevant HR policies, etc.)
• B2B Lookup Phase II and the Debtpack Enquiry application
• Clinical codes management
• Basic anatomy knowledge and terminology
• Medical aid requirements/narrations (COID and Medical Aids)
• Manage financial risks (e.g. debt days/, cash conversions and trends with regards to bad debtors, etc.)
• Patient Admin programs on the AS400 system
• Patient Administration processes (e.g. Reception, Confirmations, Accounts and Credit control, Debtors)
• Audit principles and taking corrective and/or preventative action where necessary (e.g. risk management and quality management programme)

All applicants will be considered, with the understanding that preference will be given in accordance with the Employment Equity Plan of Mediclinic Southern Africa, as well as internal applicants/employees that meet the minimum requirements.

Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile

Become a part of our Talent Community and we will get in touch with you as soon as there is a relevant opening that fits your skills, interests and experience.